Operations Supervisor

· 3-4 years of experience in jewelry/in a similar role.

**· *Driving License is a must.**

**· *Female Candidates Preferred.**

· Implement and enforce loss prevention measures, with a focus on safeguarding small, high-value, and high theft items such as earrings, rings, and hair accessories.

· Monitor product movement and sales velocity to coordinate timely replenishment from the warehouse or suppliers, ensuring display fixtures remain fully stocked.

· Review daily, weekly and monthly sales reports to identify best selling jewellery trends and slow moving merchandise, and recommend appropriate actions.

· Coordinate with brand principle to place purchase orders, follow up on deliveries, and resolve product quality issues.

· Maintain clean, organized, and visually appealing displays in line with current fashion trends, seasonal collections, and brand merchandising guidelines.

· Prepare monthly staff rosters, ensuring adequate manpower coverage during peak trading hours, weekends, and public holidays.

· Train new sales associates on product knowledge, jewellery care, customer service standards, and effective upselling techniques.

· Monitor individual sales performance, attendance, productivity, and compaliance with company policies and operational procedures.

· Conduct weekly cycle counts and support seasonal stock audits to ensure inventory accuracy across a large range of fast fashion jewellery SKUs.