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Operations Specialist

Mass General Brigham
Somerville, USA
Full-time
Mid · 2+ years experience
Hybrid
USD 53040-75888.8 yearly / year
Discovered 3 weeks ago
EpicMicrosoft Office SuiteTableau

Full Job Posting

Qualifications

  • Bachelor's Degree in Business Administration, Healthcare Administration or related field of study required
  • 2+ years of experience in an administrative or operational support role required
  • 1+ years of experience in a healthcare (ambulatory or hospital) setting strongly preferred.
  • Additional Knowledge, Skills and Abilities:
  • - Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. - Analytical skills to assess operational processes and identify areas for improvement. Excellent communication skills, both verbal and written, to interact with staff and stakeholders. - Proficiency in Epic, Microsoft Office Suite, Tableau and other relevant software tools. - Strong problem-solving abilities to address operational challenges and implement solutions. - Ability to work independently and as part of a team in a fast-paced environment.
  • Additional Job Details (if applicable)

Schedule and Work Model

  • Full-time, Monday through Friday, standard business hours.
  • Hybrid work model: Must be flexible to be on-site approximately 2 times per week at Assembly Row in Somerville, MA or at medical offices as far north as Dover, NH and as far west as Northampton, MA.
  • On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.
  • Remote Type
  • Work Location
  • Scheduled Weekly Hours
  • Employee Type
  • Work Shift
  • Pay Range
  • Grade
  • EEO Statement:

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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