Operations & Sales Admin

Overview

Exhibition / Operations & Sales Admin

Key Responsibilities

• Oversee daily floor operations and ensure the smooth functioning of all kiosks, especially during morning hours in the absence of the Operations Manager.
• Act as the primary point of contact for kiosk-related concerns and resolve operational issues promptly.
• Monitor Relationship Managers’ attendance and coordinate daily floor activities.
• Conduct regular inspections to maintain kiosk standards, including lighting, displays, branding, and overall presentation.
• Handle client communications via email and WhatsApp, ensuring timely follow-ups and professional responses.
• Track kiosk availability and coordinate with prospective and existing clients regarding bookings and operational requirements.
• Liaise with internal departments including Marketing and Accounts for meetings, invoicing, and coordination.
• Coordinate with vendors and suppliers such as coffee and bakery providers for stock management and service requirements.
• Facilitate exhibitor operational requirements including CCTV installation, biometric systems, maintenance, and construction support.
• Manage scheduling for booth-related activities including construction work, scale model cleaning, and maintenance.
• Organize and coordinate developer briefings subject to management approval.
• Maintain accurate operational documentation including payments, Statements of Account (SOAs), and receipt vouchers.
• Prepare daily operational reports and provide updates to management.
• Support DECA operational activities and follow up on pending payments related to PBR and Karma Projects.
• Manage and assign leads received from daily campaigns to the Admin Receptionist team for follow-up and CRM monitoring.
• Qualification and Requirements:
• Bachelor’s degree or diploma in Business Administration, Operations, Sales, or a related field.
• Minimum 2–4 years of experience in operations, administration, exhibition management, or real estate support roles.
• Strong organizational and multitasking skills.
• Excellent communication skills in English (Multi Language is an advantage).
• Proficiency in Microsoft Office applications and CRM systems.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Professional attitude with strong problem-solving abilities.
• Experience in real estate exhibitions, events, or property management is preferred.
• Apply Now!!