Operations Queue Analyst

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

The Operations Queue Analyst facilitates the flow of Radiology studies through the PACS system, ensuring the studies are assigned to the Radiologists and reported in a timely manner. This is a full time, remote position with a schedule of Thursday-Monday 12:00pm-8:30pm CST.

Monitor all incoming volume and radiologist schedules to efficiently manage all radiology studies

Ensures turnaround times are met according to the client’s contractual times

Document all communication and action taken on individual studies

Manage Level One auto-assignment settings

Provide ongoing, timely communication between Radiologists, operations, and all sites to ensure study completeness

Maintain open communication with the Radiologists, Operations staff, and management

Additional project-based responsibilities

Strong organizational skills and close attention to detail

Strong teamwork mentality

Exceptional communication skills, both written and verbal

Adaptability, flexibility, and comfortable working in a fast-paced environment

Possess an in-depth understanding of radiology medical terms, concepts, procedures, and study modalities

Experience monitoring and meeting deadlines in a fast-paced environment