Operations Officer
Skills
About This Role
Job Summary
We are seeking a highly organized and detail oriented Operations Officer Collections to join our Operations team.
The role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately.
The successful candidate will play a key role in coordinating with Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.
Key Responsibilities
- Manage and oversee daily operational transactions in accordance with company policies and procedures
- Accurately input and update sales transactions within the designated systems (installment sales system)
- Coordinate closely with the Sales team to track deal progress and address any delays or issues
- Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy
- Prepare and generate periodic reports related to operations and collections
- Execute real estate transaction procedures as directed by management
- Ensure compliance with internal policies, procedures, and collection guidelines
- Support continuous improvement of operational efficiency and recommend process enhancements
Requirements
- Bachelor’s degree in Accounting or a related field
- 3 to 5 years of experience in operations, collections, or a related field
Skills
- Advanced proficiency in computer applications and operational systems
- Strong understanding of financial processes and collection procedures
- Excellent communication and coordination skills across departments
- Strong analytical thinking and problem-solving abilities
- Effective time management, organization skills, and ability to work under pressure
- Good command of the English language
- Basic knowledge of sales and marketing principles
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