Operations Officer

About This Role

CMA CGM, Saudi Arabia, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for a Operations Officer to join our fast-growing and challenging organization.

Position: Operations Officer

Location: Jeddah

Key Responsibilities:

• Coordinate vessel port calls with port authorities, agents, and internal teams.
• Ensure compliance with all statutory formalities, declarations, and regulatory requirements through system follow-ups.
• Manage and process all documentation related to vessel arrival and departure (customs, immigration, quarantine) via digital platforms such as Fasah.
• Liaise with stevedore planning teams to monitor cargo operations and ensure smooth execution.
• Prepare and submit special cargo documentation (Dangerous Goods, Reefer, OOG, etc.) in coordination with operations teams.
• Coordinate with ship chandlers and service providers to arrange delivery of supplies to vessels.
• Handle crew-related documentation including sign-on/sign-off, medical cases, and immigration requirements.
• Process approvals for ship spares, equipment, and other onboard requirements through customs systems.
• Monitor reefer container reports and coordinate with technical teams for maintenance requirements.
• Ensure completion and collection of operational certificates and documentation from relevant stakeholders.
• Manage all required uploads and approvals through Fasah and coordinate with port authorities for port clearance.
• Prepare and submit weekly and monthly operational reports to the Operations Manager.

Requirements:

• University degree in Supply Chain Management or any relevant field.
• 3-5 Years experience / relevant experience in the Shipping line industry.
• Fluent English.
• Attention to details, highly organized and committed.
• Good interpersonal skills.
• Multi-tasker who works well in fast-paced environment and under pressure.
• Good analytical and problem-solving skills.
• Good computer, software, and IT applications skills.