Operations Manager - Saudi National
Full Job Posting
Responsibilities
- Key Responsibilities:
- Operations Management:
- Ensure projects are delivered in accordance to DNV standards, policies, procedures, and relevant Saudi legislation.
- Collaborate with DNV global and regional Service Line leaders to deliver an integrated service offering.
- Identify and mitigate operational risks.
- Lead and mentor a team of professionals, fostering a positive and productive work environment. Provide guidance and support to ensure team members achieve their goals.
- Generate and deliver regular reports on business performance, customer satisfaction, and market trends to senior management. Customer Relationship Management:
- Establish and sustain effective relationships with primary customers and stakeholders.
- Verify customer requirements are fulfilled and promptly resolve any problems or concerns.
- Conduct important client meetings to ensure agreement on project expectations and deliverables.
- Contract Management:
- Oversee the management of existing contracts, ensuring compliance with terms and conditions.
- Negotiate contract renewals and amendments as necessary. Market Analysis :
- Conduct market research to stay informed about industry trends, competitor activities, and potential business opportunities.
- Translate information into knowledgeable insights and recommendations to senior management.
- Financial Management & P&L Accountability:
- Assume full responsibility for the business unit Profit & Loss (P&L) performance, ensuring achievement of revenue, profitability, and growth targets.
- Review, analyze, and interpret monthly financial statements, including P&L reports, balance sheets, revenue streams, cost structures, and operational expenses.
- Monitor financial performance against budgets and forecasts, identifying variances and implementing corrective actions where necessary.
- Develop annual budgets and financial forecasts in collaboration with regional and global management teams.
- Drive operational efficiency and cost optimization initiatives while maintaining service quality and customer satisfaction.
- Ensure financial discipline across projects, contracts, and operational activities to maximize profitability and cash flow.
- Provide financial insights, business performance analysis, and strategic recommendations to senior management to support decision-making.
- Oversee contract financial performance, including pricing strategies, margins, invoicing, and collection activities.
Qualifications
- Education:
- Bachelor's degree or higher in a relevant engineering discipline, such as Mechanical, Electrical, Civil, or Process Engineering.
- Experience:
- Several years of experience in operations management, contracts management, business development, customer relationship management within the TIC industry in Saudi Arabia.
- Skills:
- Strong leadership and team management capabilities
- Excellent communication and interpersonal skills
- Demonstrated ability to build and maintain robust customer relationships up to C suite level.
- Strategic thinking and problem-solving expertise
- Proficiency in both Arabic and English languages
About DNV
Global independent expert in assurance and risk management.
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