Operations Manager – Labor Supply & Manpower Services
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About the Role
We are seeking an experienced Operations Manager to oversee and manage the daily operations of our UAE Labor Supply & Manpower Services business.
Key Skills for This Role
Full Job Posting
Job Summary
We are seeking an experienced **Operations Manager** to oversee and manage the daily operations of our UAE Labor Supply & Manpower Services business.
The successful candidate will be responsible for workforce planning, manpower deployment, client relationship management, operational compliance, and leading the operations team to ensure efficient service delivery across multiple client locations.
Key Responsibilities
- Manage the overall operations of labor supply and manpower outsourcing projects across the UAE.
- Lead and supervise the Operations Team, including Operations Coordinators, Camp Bosses, Transport Coordinators, Site Supervisors, and Client Relations personnel.
- Plan, coordinate, and monitor manpower mobilization, deployment, replacement, and demobilization.
- Ensure contractual obligations, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) are consistently achieved.
- Build and maintain strong relationships with clients and address operational concerns promptly.
- Coordinate with Recruitment, HR, Payroll, Finance, Transport, and Camp Management to ensure smooth operational workflows.
- Monitor workforce attendance, productivity, utilization, and project performance.
- Ensure compliance with UAE Labour Law, MOHRE regulations, company policies, and HSE requirements.
- Prepare operational reports, manpower forecasts, budgeting support, and performance analysis for senior management.
- Identify opportunities to improve operational efficiency, service quality, and cost optimization.
Requirements
- Bachelor's Degree in Business Administration, Operations Management, or a related discipline.
- Minimum **5–8 years of UAE experience**, including **3–5 years in an Operations Manager role** within the Labor Supply or Manpower Outsourcing industry.
- Proven experience managing large-scale blue-collar manpower operations across multiple client sites.
- Strong understanding of **MOHRE regulations, UAE Labour Law, labor supply operations, workforce planning, and manpower deployment**.
- Experience in client relationship management, contract management, and SLA/KPI monitoring.
- Strong leadership, planning, scheduling, negotiation, and people management skills.
- Proficiency in Microsoft Office and ERP/Operations Management software.
- Excellent communication and problem-solving abilities.
- Valid UAE Driving Licence is preferred.
- Immediate joiners or candidates on short notice will be given preference.
• Labor Supply Operations
- Manpower Outsourcing
- Workforce Planning
- Client Management
- Operations Management
- Team Leadership
- MOHRE Compliance
Benefits
- Competitive salary package
- Career growth opportunities
- Professional work environment
- Annual Leave as per UAE Labour Law
- Medical Insurance
- Visa provided by the company
Apply Now
If you meet the above requirements and have relevant UAE Labor Supply industry experience, we encourage you to apply with your updated CV.
Only shortlisted candidates with relevant UAE Labor Supply/Manpower Outsourcing experience will be contacted.
Pay: AED6,000.00 - AED8,000.00 per month
Experience
- within the Labor Supply or Manpower Outsourcing industry: 4 years (Required)
- blue-collar operations across multiple client sites.: 4 years (Required)
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