Operations Manager - KSA & UAE

Overview

Operations Manager

What you will do

• Develop and implement the appropriate Operations strategy for assigned markets in curent model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management).
• Manage the Operational activities ensuring that the best talent is sourced, developed, managed and engaged
• Work to identify and implement process improvements and ensures that breakthrough solutions are sustained over time.
• Direct work activities & projects based on a clear understanding of customer and market needs.
• Build, liaise and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within region
• Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions.
• Ensure all Compliance, SOX, FCPA and other policies and regulations are implemented, applied and followed.
• Support standardization and alignment of processes
• Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved
• What do you need :
• Degree in a Business or Logistics discipline(s) or equivalent
• 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & Customer-facing responsibility
• 3 years of experience in people management
• Experience in a multinational company with complex organization
• Fluency in English
• Arabic language is an advantage
• Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage
• Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.
• The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
• Alongside its customers around the world, Stryker impacts more than 150 million patients annually.