Operations Manager - F&B

About This Role

The Operations Manager acts as the bridge between ownership, culinary leadership, and front-of-house teams, translating strategic goals into daily operational actions. They are responsible for creating a memorable dining experience, optimizing processes, controlling costs, and fostering a high-performing team culture.

Key Responsibilities:

Operations Management

• Full ownership of operational performance and profitability
• Driving cost discipline and revenue growth
• Oversee day-to-day restaurant operations to ensure smooth and efficient service.
• Maintain exceptional service standards in line with premium French dining expectations.
• Monitor food quality, presentation, and hygiene standards.
• Ensure compliance with local health, safety, and municipality regulations.

Guest Experience

• Deliver and maintain a high level of customer satisfaction.
• Handle guest feedback, complaints, and special requests professionally.
• Build strong relationships with VIP and repeat guests.

Team Leadership & Development

• Recruit, train, and supervise front-of-house and support staff.
• Conduct regular performance evaluations.
• Foster a positive, motivated, and service-oriented team culture.
• Ensure staff grooming and presentation meet premium brand standards.

Financial & Commercial Management

• Manage budgets, cost control, and inventory.
• Monitor P&L statements and implement strategies to improve profitability.
• Control labor and operational costs without compromising service quality.
• Achieve revenue targets and maximize upselling opportunities.

Inventory & Vendor Management

• Oversee procurement and supplier coordination.
• Maintain optimal stock levels and minimize wastage.
• Ensure quality control of all food and beverage supplies.

Qualifications & Requirements

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Minimum 10 years of experience in restaurant management, preferably in premium or Luxury casual dine-in.
• Preference will be given to candidates who are currently based in Qatar and available for immediate joining.
• Excellent leadership, communication, and organizational skills.
• Strong financial acumen and operational expertise.
• Fluency in Arabic and English (bilingual) is required.

Key Competencies

• Full ownership of operational performance and profitability
• Leadership & Team Development
• Operational Excellence
• Financial Management
• Problem-Solving & Decision-Making
• Attention to Detail

Application Question(s):

• Please mention your current salary and expected salary.
• Can join immediately. If not, then please mention your notice period and expected date of join.

Education:

• Diploma (Required)

Experience:

• F&B, Hospitality, Casual & Fine dine-in : 10 years (Required)

Language:

• Arabic language fluency (Required)

Work Location: In person