Operations Manager- Electronics Refurbishment/Manufacturing Industry Prefered

Role overview

Operations responsibilities

• Translate sales forecasts and order priorities into operating plans, capacity needs, manpower budgets, and delivery schedules.
• Oversee inbound processing, grading, repair, refurbishment, testing, packing, and dispatch; resolve delivery or quality issues.
• Set department targets and review output, turnaround time, productivity, cost per unit, and customer returns.
• Coordinate procurement and stores to maintain spare-parts availability, control excess stock, and improve material utilization.
• Identify bottlenecks and improve workflows, layouts, standard procedures, and resource allocation.
• Investigate recurring defects, customer complaints, and returns with quality teams and ensure corrective actions.
• Control expenses, overtime, outsourcing, and wastage within approved budgets; recommend cost improvements.
• Ensure safe practices, electrostatic discharge controls, equipment maintenance, secure device handling, and approved data sanitisation.
• Present dashboards, risks, and improvement plans to management; maintain ERP records and audit readiness.

Experience and qualifications

• 7–10 years of experience in refurbishment or manufacturing, including at least 3 years managing operations or multiple operational teams.
• Electronics, laptop, or IT hardware refurbishment experience is strongly preferred; understanding of repair, testing, grading, and quality processes is preferred.
• A bachelor’s degree in Engineering, Manufacturing, Operations, or a related discipline is preferred; equivalent relevant experience is considered.
• Strong capability in production planning, cost control, inventory coordination, process improvement, team leadership, ERP systems, and MS Excel.

Pay

• Pay is AED 6,000–15,000 per month.

Performance measures