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Operations Manager

Flat White Specialty Coffee
Doha, QAT
fulltime
2 days ago
Operations ManagementProcess ImprovementSupply ChainLogisticsBudget ManagementStrategic Planning
Free

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Overview

Operations Manager (F&B) – Flat White Specialty Coffee | Doha, Qatar

Flat White Specialty Coffee is looking for a dynamic and results-driven

Operations Manager

to lead and elevate our multi-branch café operations in Doha.

Key Responsibilities

  • Oversee daily operations across multiple outlets, ensuring exceptional guest experience
  • Drive sales performance, cost control, and profitability (P&L ownership)
  • Lead, coach, and develop outlet managers and teams
  • Ensure compliance with brand standards, SOPs, and food safety regulations
  • Optimize staffing, scheduling, and operational efficiency
  • Collaborate with the central kitchen, supply chain, and support functions

Requirements

  • Proven experience in F&B operations management (multi-unit experience preferred)
  • Strong leadership and team management skills
  • Solid understanding of P&L, COGS, and operational KPIs
  • Passion for coffee, hospitality, and customer experience
  • Ability to thrive in a fast-paced, high-growth environment
  • GCC experience is an advantage

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