Operations Manager
Role Overview
Flying Colour Tax Consultant LLC is part of the UAE-based Flying Colour Group, which reports over 22 years of experience and an international client base.
The company provides accounting, bookkeeping, UAE Corporate Tax, VAT, audit, AML compliance, and related financial advisory services.
The Operations Manager oversees day-to-day operations of the tax and accounting practice, focusing on service delivery, team management, process improvement, quality, and timely client work.
Key Skills for This Role
Full Job Posting
About the company and role
Flying Colour Tax Consultant LLC is part of the UAE-based Flying Colour Group, which reports over 22 years of experience and an international client base.
The company provides accounting, bookkeeping, UAE Corporate Tax, VAT, audit, AML compliance, and related financial advisory services.
The Operations Manager oversees day-to-day operations of the tax and accounting practice, focusing on service delivery, team management, process improvement, quality, and timely client work.
Location and work arrangement
- The role is listed as full-time and in-person at Dubai Media City, Dubai, UAE.
- Candidates must currently be based in the UAE.
Key responsibilities
- Oversee operations across accounting, tax, VAT, and audit.
- Manage team performance, workload allocation, and resource planning.
- Monitor service delivery, deadlines, productivity, and operational KPIs.
- Develop SOPs, workflows, quality controls, and maker-checker review mechanisms.
- Coordinate departments to support smooth client service delivery.
- Handle client and internal escalations and support satisfaction and retention.
- Prepare management reports and operational insights for senior management.
- Support recruitment, training, and team development.
- Drive process automation and use ERP and cloud accounting systems effectively.
- Design workflows to ensure timely task completion and compliance with UAE tax requirements.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- The posting also lists a master’s degree as required in its education section.
- 5–8+ years of relevant experience; UAE tax consultancy, accounting, audit, or professional-services experience is preferred.
- Proven team management and professional-services operations experience.
- Working knowledge of UAE Corporate Tax, VAT, and FTA processes.
- Experience developing SOPs, workflows, and quality-control processes.
- Strong organizational, analytical, and problem-solving skills.
- Experience with ERP, CRM, or cloud accounting systems.
- Excellent English communication and stakeholder-management skills.
- Currently based in the UAE.
- At least 5 years of team management and 3 years handling clients and resolving escalations.
- CA, ACCA, CPA, CMA, or similar professional qualification or part-qualification is advantageous.
Compensation and benefits
- The role description states a monthly salary of AED 8,000–10,000 under Pay and AED 8,000–11,000 in What We Offer, depending on experience and qualifications.
- Benefits are stated to be in accordance with UAE Labour Law.
- The posting offers professional growth and exposure across tax, accounting, and audit services.
Company background
Flying Colour Tax Consultant LLC is part of the Flying Colour Group, a UAE-based business group with an international client base.
Services include accounting, bookkeeping, corporate tax, VAT, audit, AML compliance, and financial advisory.
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