Operations Manager

Role overview

Operations and financial management

• Manage daily operations, procedures, workflows, task assignments, resources, and deadlines; resolve operational issues and report business performance.
• Oversee accounting administration, payables, receivables, invoices, purchase orders, payments, receipts, cash flow, and financial records.
• Support budgeting, cost control, financial planning, expense monitoring, and timely financial documentation; review reports and investigate discrepancies.

People, clients, and business support

• Supervise administrative and operational staff, monitor performance and attendance, allocate tasks, and support recruitment, onboarding, and employee coordination.
• Coordinate with clients, consultants, suppliers, employees, project teams, and other stakeholders; conduct meetings and handle client concerns professionally.
• Prepare management reports, support business strategies and business development, and assist with quotations, proposals, contracts, and commercial follow-ups.

Procurement and administration

• Coordinate vendors and service providers, review quotations, negotiate commercial terms, track purchase orders and deliveries, and identify cost savings.
• Oversee office administration and maintain company documents, contracts, licenses, and records; coordinate with external service providers and safeguard confidential information.

Qualifications and experience

• Bachelor's degree in Business Administration, Finance, Accounting, Management, or a related field.
• 4–8 years of relevant professional experience, preferably in management or operations.
• Strong experience in operations management, accounts coordination, administration, and team management.
• Practical knowledge of accounting, financial documentation, invoicing, payments, receivables, payables, and cash flow.
• UAE/Dubai business-environment experience is preferred; related engineering, construction, architecture, or consultancy experience is advantageous.

Skills and competencies

• Strong Microsoft Office knowledge, particularly Excel and Word; accounting or ERP software experience is advantageous.
• Excellent verbal and written English, with confident professional communication in meetings, negotiations, and business discussions.
• Leadership, decision-making, negotiation, and problem-solving skills; able to prioritize, work independently, and handle pressure.
• Commercial and financial awareness, organization, accountability, discretion, and the ability to manage stakeholder relationships.

Workplace

• Work location is in person in Dubai, UAE.