Operations Executive – Property Management

Role overview

Tenant relations and property operations

• Manage tenant inquiries, maintenance requests, and formal notices.
• Coordinate onboarding and offboarding, key handovers, and property condition reports.
• Arrange viewings, conduct site walk-throughs, and provide same-day feedback reports.
• Follow up on rent collection and payment reminders.
• Record tenant interactions and work orders in Happy Tenant upon receipt.

Owner, asset, and vendor coordination

• Liaise with property owners and prepare monthly settlement statements and management reports.
• Present maintenance proposals for approval and onboard properties from developer handover to system activation.
• Coordinate vendors, negotiate quotes, oversee site visits, verify work quality, and maintain vendor registers and service logs.

Compliance and administration

• Draft, execute, and archive tenancy contracts and renewal documents.
• Process Ejari registrations, renewals, and cancellations; support RERA filings and regulatory documentation.

Mandatory qualifications

• Professional written and spoken fluency in English.
• At least 1–2 years in UAE property management operations, real estate administration, or client-facing operations.
• Self-starter with independent problem-solving, communication, negotiation, organizational, and prioritization skills.

Preferred qualifications

• UAE driver’s license and independent mobility.
• Practical knowledge of Ejari, RERA frameworks, and UAE Tenancy Law.
• Experience with property management software such as Happy Tenant.

Compensation and benefits

• Salary is AED 4,000–5,000 per month, commensurate with experience, skills, and qualifications.
• Company-sponsored UAE residence visa, medical insurance, work laptop, mobile phone and SIM, and annual leave.
• Career growth opportunities are offered.

Work location

• Work location is in person.