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indeed

Operations Coordinator

TTC (Toronto Transit Commission)
Toronto, CAN
Temporary
Onsite
$115,570.00–$144,526.20
Discovered 1 weeks ago
Project managementKPI development and reportingData analysisLRT operationsRules and procedure developmentContractual compliance

Full Job Posting

Role overview

Temporary Operations Coordinator position in the TTC Light Rail Transit Business Management Department, up to 12 months.

Coordinates multidisciplinary projects, strategic initiatives, and operational assignments supporting LRT operations.

Collaborates with internal partners and engages public and political stakeholders.

Salary information

  • Listed salary range is $115,570.00–$144,526.20; no pay cadence is specified.

Schedule

  • 35 weekly hours; day shift; off days are Saturday and Sunday.

Workplace

  • Employment is listed as hybrid.

Responsibilities

  • Develop, collect, analyze, and report LRT Program KPIs and other metrics.
  • Resolve contractual issues and non-conformances with TTC departments and improve processes and reporting.
  • Lead LRT Rule Book and future-project rules and procedures development; prepare business cases for rule changes and variances.
  • Monitor operational issues, customer service communications, compliance audits, corrective actions, and training requirements.
  • Prepare system-operating design analyses and support safety programs through incident and hazard reviews.

Skills and qualifications

  • Strong project management, organizational, and relationship-building skills.
  • Analytical ability to work with qualitative and quantitative information and report findings.
  • Ability to communicate in various mediums and manage information and records.
  • Ability to plan and organize activities and projects to meet organizational needs.
  • Supports inclusion, accessibility, and a respectful environment.

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