Operations Coordinator

Overview

Role Overview

Role Responsibilities

• Coordinate and support daily operational activities across multiple departments to ensure efficient business operations.
• Monitor and track operational projects, action items, and departmental initiatives, ensuring timely completion and follow-up.
• Collaborate with department heads and stakeholders to improve workflows, processes, and operational efficiency.
• Prepare, maintain, and distribute reports, presentations, meeting minutes, and operational documentation.
• Coordinate meetings, prepare agendas, document action items, and follow up on deliverables.
• Maintain organized digital and physical filing systems, ensuring accurate record keeping and document control.
• Facilitate communication between departments to ensure alignment on operational priorities and business objectives.
• Assist with data collection, analysis, and reporting to support management decision-making.
• Support the planning and execution of special projects, process improvement initiatives, and departmental programs.
• Track key operational metrics and provide regular status updates to management.
• Assist in developing and maintaining operational policies, procedures, and best practices.
• Coordinate with internal and external stakeholders to ensure smooth execution of operational activities.
• Handle sensitive information with discretion and maintain confidentiality at all times.
• Provide administrative and operational support to leadership as required.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Management, or a related field.
• 2–4+ years of experience in an Operations Coordinator, Project Coordinator, Administrative Coordinator, or similar role.
• Fluent in English; Arabic language skills are preferred.
• Strong organizational, planning, and multitasking abilities with excellent attention to detail.
• Experience coordinating projects, tracking deliverables, and managing competing priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong analytical and problem-solving skills with the ability to identify process improvement opportunities.
• Excellent verbal and written communication skills with the ability to work effectively across departments.
• Ability to work independently while managing multiple deadlines in a fast-paced environment.

Why Join Us?

• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.
• *Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.*