Operations Coordinator

Operations Coordinator – Executive Support and Policies

(Full time, 37.5 hours per week)

The Calgary Chinese Elderly Citizens’ Association (CCECA) is a charitable organization established in 1985 that is dedicated to enhancing the well-being of Chinese older adults and supporting their integration into Canadian society through community connection, social inclusion, civic engagement, and person-centred services.

We are seeking a collaborative and dynamic Operations Coordinator to provide executive-level support to the Executive Director.

This role supports policy development, regulatory compliance, accreditation activities, and building renovation and maintenance projects, while providing senior-level support on confidential labour relations matters.

Through this work, the role supports CCECA's commitment to service excellence, CARF standards, and person-centred service delivery.

• Provides executive support to the Executive Director with records management, scheduling, correspondence, planning and management initiatives.
• Prepares, coordinates, and securely maintains documentation related to the Board.
• Develops and revises agency policies and operational plans in compliance with legislation, funding requirements, and accreditation standards.
• Ensures that agency records comply with applicable regulations and agency policies.
• Supports accreditation audit preparation, including, but not limited to, meeting coordination, documentation, and records management.
• Provides support to the Executive Director and Human Resources Lead on labour relations matters and related records.
• Supports payroll and employee benefit administration.
• Provides support to building renovation and maintenance projects.
• Coordinates and administers the organization's commercial insurance and related coverage.
• Performs other duties as assigned from time to time.

• A degree or diploma in business, public or office administration, social sciences, non-profit management or a related field.
• At least two years’ experience in a similar capacity, preferably providing executive or operational support.
• Demonstrated skills and capacities: good time management; collaboration and teamwork; ability to foster change; excellent writing, verbal speaking skills; Microsoft Office skills.
• Fluency in speaking and writing English and Chinese (Cantonese and Mandarin).
• Experience working in a non-profit, seniors-serving or community services environment will be an asset.

Please send your resume and cover letter to [email protected].

Thank you for your interest and application.

Only candidates selected for an interview will be contacted.

Pay: From $28.00 per hour

Expected hours: 37.5 per week

• Mandarin/Cantonese (required)