Operations Assistant (Business Development Support)

About This Role

About Bitunix

Bitunix is a fast-growing global cryptocurrency exchange focused on providing a secure, transparent, and efficient trading environment for users worldwide. As we continue to scale our global business, our Business Development (BD) team plays a key role in expanding partnerships, driving user growth, and executing incentive programs across different markets.

We are now looking for a highly organized and proactive Operations Assistant to support our BD team in executing daily operational tasks, ensuring accuracy in data handling, and enabling smooth delivery of rewards, incentives, and campaign-related processes.

This is an on-site role based in our Dubai office .

Job Summary

The Operations Assistant will support the Business Development team in managing operational workflows, ensuring accurate processing of rewards and incentives, maintaining data integrity, and coordinating cross-functional tasks. This role requires strong attention to detail, good Excel skills, and the ability to work in a fast-paced, performance-driven environment.

Candidates with experience using AI tools for productivity (e.g., automation, data processing, reporting, or workflow optimization) will be highly preferred.

Key Responsibilities

• Support daily operational processes for the Business Development team.
• Assist in the execution and tracking of rewards, incentives, and bonus distributions.
• Collect, organize, and maintain large sets of operational data.
• Use Microsoft Excel to manage and analyze data (including VLOOKUP, pivot tables, and other formulas).
• Ensure accuracy and consistency of records, trackers, and internal documentation.
• Perform data validation and quality checks before processing or submission.
• Assist in setting up, maintaining, and improving internal operational systems and campaign workflows.
• Coordinate with BD, marketing, finance, and other internal teams to resolve operational issues.
• Support reporting requirements by compiling structured and accurate datasets.
• Identify and flag inconsistencies, errors, or risks in operational processes.
• Handle ad-hoc administrative and operational support tasks as required.

Requirements

• 1-3 years of experience in operations, admin, data support, or similar roles (experience in fintech, trading, or crypto is a plus).
• Strong proficiency in Microsoft Excel (must be comfortable with formulas such as VLOOKUP, pivot tables, data cleaning, etc.).
• High attention to detail and strong sense of data accuracy.
• Ability to work in a fast-paced, dynamic environment with tight deadlines.
• Strong coordination and communication skills to work with multiple internal teams.
• Proactive, responsible, and problem-solving mindset.
• Proficiency in English is required (spoken and written).

Preferred Qualifications

• Familiarity with cryptocurrency, trading platforms, or fintech operations.
• Experience supporting sales, BD, or marketing operations teams.
• Exposure to or hands-on use of AI productivity tools (e.g., ChatGPT, automation tools, workflow optimization, data processing tools) is highly preferred.
• Ability to quickly learn internal systems and operational tools.

Additional Requirements

• Must have a valid visa to work in Dubai or be able to relocate on short notice .
• Comfortable working in a performance-driven and fast-changing environment.