Operations Assistant (Business Development Support)
Skills
About This Role
About Bitunix
Bitunix is a fast-growing global cryptocurrency exchange focused on providing a secure, transparent, and efficient trading environment for users worldwide.
As we continue to scale our global business, our Business Development (BD) team plays a key role in expanding partnerships, driving user growth, and executing incentive programs across different markets.
We are now looking for a highly organized and proactive
Operations Assistant
to support our BD team in executing daily operational tasks, ensuring accuracy in data handling, and enabling smooth delivery of rewards, incentives, and campaign-related processes.
This is an
on-site role based in our Dubai office
.
Job Summary
The Operations Assistant will support the Business Development team in managing operational workflows, ensuring accurate processing of rewards and incentives, maintaining data integrity, and coordinating cross-functional tasks.
This role requires strong attention to detail, good Excel skills, and the ability to work in a fast-paced, performance-driven environment.
Candidates with experience using
AI tools for productivity (e.g., automation, data processing, reporting, or workflow optimization)
will be highly preferred.
Key Responsibilities
- Support daily operational processes for the Business Development team.
- Assist in the execution and tracking of rewards, incentives, and bonus distributions.
- Collect, organize, and maintain large sets of operational data.
- Use Microsoft Excel to manage and analyze data (including VLOOKUP, pivot tables, and other formulas).
- Ensure accuracy and consistency of records, trackers, and internal documentation.
- Perform data validation and quality checks before processing or submission.
- Assist in setting up, maintaining, and improving internal operational systems and campaign workflows.
- Coordinate with BD, marketing, finance, and other internal teams to resolve operational issues.
- Support reporting requirements by compiling structured and accurate datasets.
- Identify and flag inconsistencies, errors, or risks in operational processes.
- Handle ad-hoc administrative and operational support tasks as required.
Requirements
- 1-3 years of experience in operations, admin, data support, or similar roles (experience in fintech, trading, or crypto is a plus).
- Strong proficiency in Microsoft Excel (must be comfortable with formulas such as VLOOKUP, pivot tables, data cleaning, etc.).
- High attention to detail and strong sense of data accuracy.
- Ability to work in a fast-paced, dynamic environment with tight deadlines.
- Strong coordination and communication skills to work with multiple internal teams.
- Proactive, responsible, and problem-solving mindset.
- Proficiency in English is required (spoken and written).
Preferred Qualifications
- Familiarity with cryptocurrency, trading platforms, or fintech operations.
- Experience supporting sales, BD, or marketing operations teams.
- Exposure to or hands-on use of
- AI productivity tools
- (e.g., ChatGPT, automation tools, workflow optimization, data processing tools) is highly preferred.
- Ability to quickly learn internal systems and operational tools.
Additional Requirements
- Must have a
- valid visa to work in Dubai or be able to relocate on short notice
- .
- Comfortable working in a performance-driven and fast-changing environment.
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