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KOL Operations Manager(French)

BitunixDubai, UAE3 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

Operations ManagementProcess ImprovementSupply Chain

About This Role

Job Summary

Bitunix is seeking a highly organized and proactive KOL Operations Manager to serve as the primary assistant and operational backbone for our Key Opinion Leaders (KOLs) within the Incubator Project.

This role is crucial for ensuring the smooth execution of all content creation, community management, marketing campaigns, and data reporting activities for the KOLs.

1. Community Management & Support

  • Manage the community moderator.
  • Provide user support and answer user questions.
  • Control and monitor the Telegram (TG) chat.
  • Reply to comments across TG and other social accounts.
  • Manage gifted User IDs (UIDs).
  • Share new content (such as new assets and updates).
  • Prepare and request supporting materials for events.
  • Share evidence of campaign results (e.g., banners, videos) within groups and the user base.

2. Campaign Planning & Execution

  • Regularly plan campaigns tailored for all community types (Free, Paid, Whale).
  • Request supporting materials for campaigns (banners, videos, etc.).
  • Clearly explain the campaign's objective and intended use by the KOL.
  • Review the correct functionality and preparation of campaign elements (e.g., videos).
  • Improve and optimize campaigns based on performance results.

3. Video Production Management

  • Prepare and manage video topics and content.
  • Plan the content schedule (upload day, time, etc.).
  • Prepare full content package: topics, titles, thumbnails, descriptions, and tags.
  • Request and supervise video editing; conduct final review.
  • Upload videos to YouTube (YT) and similar channels.

4. Live Stream Coordination

  • Consult the calendar and propose/share potential dates with the KOL and the team.
  • Prepare a content calendar for key topics for each live stream.
  • Prepare and request promotional materials: titles, thumbnails, descriptions, and banners (Telegram, communities, Pop-ups, etc.).
  • Prepare the live stream script, and confirm interesting clips/topics for the session.

5. Data Tracking & Reporting

  • **Campaigns:**
  • Maintain decent data tracking for every campaign.
  • Provide weekly data reports for each campaign, including improvement proposals.
  • **Community:**
  • Track data/statistics for each community (Telegram, Discord).
  • Provide weekly data reports for each community, including improvement proposals.
  • **Videos:**
  • Track weekly data for every new video.
  • Provide weekly data reports for each video, including improvement proposals.
  • **Live Streams:**
  • Track weekly data for every live stream.
  • Provide weekly data reports for each live stream, including improvement proposals.

Qualifications

  • Minimum of 2+ years in community management or marketing operations.
  • Strong organizational and project management skills.
  • Excellent written and verbal communication abilities.
  • Familiarity with crypto/trading content and social media platforms (Telegram, YouTube, etc.).
  • Proficiency in data analysis and reporting tools.
  • Native or fluent in French

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