Operations Analyst [MBK Global]
Skills
About This Role
GTM & Operating Model Execution
- Support the COO in operationalising MBK Globals GTM and operating models.
- Ensure defined execution steps, workflows, and control points are properly supported.
- Track execution across the full lifecycle (partner onboarding engagement delivery scaling).
- Identify execution gaps, delays, or misalignments and escalate early with recommendations.
Cross-Functional & JV Coordination
- Coordinate across internal functions (Operations, Finance, IT, Commercial, Shared Services).
- Support alignment between MBK Global and JV execution teams.
- Ensure smooth operational hand-offs across functions and geographies (Qatar Pakistan).
Performance Tracking, KPIs & Reporting
- Maintain operational trackers, execution logs, and KPI dashboards.
- Prepare structured weekly and monthly reports for the COO covering:
- 1. execution status,
- 2. risks and bottlenecks,
- 3. corrective actions and priorities.
- Enable fact-based operational decision-making.
Process Discipline & Continuous Improvement
- Help document, maintain, and refine standard operating procedures (SOPs).
- Support ISO-aligned quality and process management practices (where applicable).
- Identify opportunities to simplify, standardise, or improve execution workflows.
- Support rollout of improved processes as MBK Global scales.
Operational Readiness & Scale Enablement
- Support onboarding of new joint ventures, partners, or initiatives into the operating model.
- Help ensure operational readiness before execution commitments are made.
- Maintain organised, audit-ready operational documentation.
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