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Operational Product Analyst

Heathrow Airport
London, GBR
Full-time
Onsite
Discovered 1 weeks ago
Operational data analysisData interpretationDigital product developmentOperational systemsProduct requirementsPerformance measurement

Full Job Posting

Role overview

Improve airport operations by turning data and insight into practical solutions.

Work across airport teams to identify operational challenges and shape tools and products for smoother journeys.

Help support efficient, safe, and seamless experiences for passengers and colleagues.

Responsibilities

  • Analyze operational data to identify trends, risks, and improvement opportunities.
  • Work with product and technology teams to design and refine digital tools for airport operations.
  • Translate business needs into product requirements and performance measures.
  • Collaborate with operational teams to test and implement solutions.
  • Monitor product performance and recommend enhancements based on evidence and feedback.
  • Support continuous improvement to enhance operational efficiency and passenger experience.

Requirements

  • Strong analytical and problem-solving skills, including the ability to interpret complex data.
  • Experience with digital products or operational systems in a fast-paced environment.
  • Ability to translate technical information into clear, actionable insights.
  • Effective communication and stakeholder engagement skills.
  • Attention to detail and a structured approach to multiple priorities.
  • Comfort with data visualization or reporting tools.

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