OPERATIONAL MARKETING PROJECT MANAGER

About This Role

Job Description

We are the global airport wellness group focusing on travelers’ well-being and relaxation with a worldwide footprint.

Step into a professional journey full of opportunities and discover the right challenge for you at Be Relax! You will work in a fast-paced environment with colleagues, partners and customers from all around the world.

Are you ready to embark on a new adventure?

Your mission

The Project Manager's main mission is to create and apply the operational marketing strategy of the company for North America market to contribute to the achievement of the group sales objectives. You will be responsible for interpreting, adapting and planning operational marketing plan, keeping in mind the brand standards and budgets. 10% of the role will be dedicated to Communication and Digital support.

You will be working cross functionally with all concerned department, store managers and airports in all region.

Operational Marketing:

·         Build marketing plan and calendar for the different airports and markets;

·         Organize and implement commercial operations in collaboration with North America operational teams. Analyze and monitor the results with monthly reporting;

·         Daily communication with store managers to help them improve their performances.

·         Develop creative content and communication materials for Be Relax stores (posters, videos, flyers…);

·         Ensure that stores merchandising follows brand requirement and make adjustments if needed.

·         Implement new Be Relax products and 3 rd party brands in each locations in collaboration with logistic and product departments.

·         Launch of new service offers, allowing to demonstrate new sources of profitability or improvement of the quality of service.

·         Help in organizing in-store events such as Grand opening, new services launch, partnership…

Communication and Digital:

·         Participate in the preparation of content for our Wellness blog

·         Prepare monthly newsletter for our customers

·         Support the digital team with social media content

This list is not exhaustive and you will be involved in many relevant projects and community activities.

You are our ideal candidate if :

You have a Bachelor’s or Master degree in Marketing, Communications, or related field, and 3+ years of experience in operations, project management, communications in an international retail environment or airport/travel retail experience. A digital experience is a strong Plus.

You are passionate about wellness and travel and you are result-oriented.

You are fluent in English.

Expected Qualities:

-      Enjoy working in a fast pace environment is a must: You will enter an evolving and international world.

-      Sense of customer service: We have demanding customers!

-      Autonomy, proactivity, strong organizational skills and priority management: You must have a Hands-on approach

-      Reliability and rigor: We are counting on you

-      Curiosity and creativity: Innovation is key for us

-      Passion: We want you to love what you do

-      Flexibility and adaptability: We work with a lot of different time zones and cultures

-      Ability to analyze and synthesize. You are not afraid of numbers

-      Good interpersonal skills and good communication skills, both oral and written, enabling you to work with the company's various department

-      Interested and strong understanding of the world of well-being and new technology: It will be your daily life

-      AI oriented: comfortable using AI tools, prompting, automatization of tasks

Skills:

-      Very comfortable with Office

-      Graphic design software knowledge mandatory: Photoshop, Illustrator, In Design (video editing tools appreciated) or Canva

-      Reporting tools

Additional Information:

-      Full time – in office

-      Start date: asap