Operational Excellence Specialist

176731

Overview Of The Role

What You Will Do

• Coordinate and facilitate the delivery of end-user training activities for GTDP Projects.
• Ensure project teams receive timely and relevant training aligned to the specific needs of each project.
• Identify gaps and tailor training needs to specific project requirements to ensure timely delivery.
• Support the execution of Rewards & Recognition programs by coordinating activities.
• Ensure timely delivery and promote participation and visibility across GTDP teams.
• Work with volunteers to drive cultural engagement initiatives that positively impact employee experience.
• Foster a collaborative working environment.
• Drive Comms events, such as the GTDP Townhall, to foster strategic alignment and two-way dialogue between leadership and teams.
• Plan, develop, and deliver internal marketing and communication materials to support GTDP initiatives.
• Ensure consistency and high-quality messaging across all platforms.
• Run targeted Continuous Improvement (CI) initiatives by partnering with cross-functional teams.
• Identify, implement, and monitor enhancements to foster a culture of continuous improvement within the department.

Required Skills To Be Successful

• Demonstrated ability to communicate effectively in verbal settings.
• Skilled in written communication and documentation.
• Exceptionally skilled at building strong working relationships and influencing stakeholders.
• Advanced working knowledge of Microsoft O365 applications and Copilot.

What Qualifies You For The Role

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or Organizational Change Management.
• Experience working in an IT Department with IT projects and deliveries.
• Experience managing/coordinating training activities with strong understanding of training management processes.
• Working knowledge of Organizational Change Management principles.
• We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
• Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate
• why
• this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility.
• Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities.
• We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
• As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process.
• We make every effort to review and respond to every application.