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Operation Coordinator ( Al Rahba Branch Assignment)

Dr Firas Dental & Orthodontic Center
Abu Dhabi, UAE
Full-time
Senior
Onsite
Discovered 1 weeks ago
Healthcare operationsHospital front-office operationsStaff coordinationPatient flow coordinationHealthcare policies and regulatory requirements in Abu DhabiInfection control practices

Full Job Posting

Role overview

Supports daily operations at the employer's Al Rahba dental and orthodontic clinic branch.

Coordinates clinical and non-clinical teams to support service delivery, resource use, and compliance.

Key responsibilities

  • Coordinate branch operations and liaise with doctors, nurses, dental assistants, reception, administration, and other departments.
  • Monitor staff attendance, duty rosters, shifts, and operational coverage; coordinate patient flow and appointment schedules.
  • Ensure supplies, equipment, and other resources are available; monitor cleanliness, maintenance requests, and clinic readiness.
  • Support policies, procedures, and regulatory compliance; maintain records, reports, and checklists.
  • Escalate operational issues and service disruptions; coordinate with HR, Procurement, IT, Maintenance, and Infection Control.
  • Identify operational gaps and assist management with corrective actions to improve efficiency and service quality.

Qualifications and requirements

  • Bachelor's degree in Healthcare Administration, Hospital Administration, Business Administration, or a related field.
  • At least 4 years of progressive hospital front-office experience, with sound knowledge of front-office operations.
  • Knowledge of healthcare policies, infection control practices, and Abu Dhabi healthcare regulatory requirements.
  • Familiarity with healthcare workflows, clinical support services, staff coordination, and patient service operations.
  • Strong organizational, communication, coordination, and problem-solving skills; able to manage competing priorities.
  • Proficiency in Microsoft Office and healthcare information systems; able to work in a fast-paced healthcare environment.
  • Previous experience in a JCI-accredited hospital is preferred.

Work location

  • Work location is in person at the Al Rahba branch.

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