Operating Supplies & Equipment (OS&E) Manager
Role Overview
The OS&E Manager coordinates operational and logistical processes for OS&E procurement supporting new hotel and resort openings and transitions.
The role works with Design, Technical Services, Finance, New Openings, and Operations teams to keep OS&E delivery on brand, on budget, and on schedule.
The position requires strong communication, organisation, attention to detail, project management experience, and knowledge of ultra-luxury hotel operations.
Key Skills for This Role
Full Job Posting
Role Overview
The OS&E Manager coordinates operational and logistical processes for OS&E procurement supporting new hotel and resort openings and transitions.
The role works with Design, Technical Services, Finance, New Openings, and Operations teams to keep OS&E delivery on brand, on budget, and on schedule.
The position requires strong communication, organisation, attention to detail, project management experience, and knowledge of ultra-luxury hotel operations.
Responsibilities
- Lead the end-to-end OS&E process for new hotel and resort openings and transitions.
- Coordinate project communication across corporate and operational teams from kick-off through opening.
- Review plans and operational requirements to define OS&E needs, layouts, specifications, and par levels.
- Manage OS&E budgets, schedules, procurement plans, data, systems, and reporting.
- Coordinate mock-up room preparation, reviews, and OS&E approvals.
- Manage sourcing, suppliers, negotiations, purchase orders, warehousing, shipping, customs, logistics, quality control, and installation.
- Build local and international relationships to identify bespoke solutions aligned with design concepts and brand standards.
- Analyse data and prepare reports for corporate-lead review and decision-making.
Requirements
- 3-5 years of hospitality procurement experience handling OS&E pipelines in a pre-opening hotel or resort environment.
- Strong knowledge of OS&E procurement, budgeting, sourcing, and supplier management.
- Experience managing shipping, customs clearance, warehousing, logistics, and installation processes.
- Solid understanding of hotel operations; on-property experience and exposure to opening-project coordination and budgets are strongly preferred.
- Strong organisational, follow-up, stakeholder management, analytical, problem-solving, reporting, and communication skills.
- Proficiency in Microsoft Office and project management or collaboration platforms.
Benefits
- Competitive benefits and international career opportunities are offered within a rapidly expanding ultra-luxury hospitality company.
- The company states that it supports colleagues' career journeys and promotes an inclusive workplace.
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