Office Manager (Automotive Services)

About This Role

About Prodent

Prodent, established in 2009, is a leading automotive service provider in Dubai and part of the international DRS Group. We specialize in high-quality automotive solutions including paintless dent repair (PDR), smart repair, and premium detailing services.

With a strong focus on innovation, efficiency, and international quality standards, we serve both private clients and major automotive dealerships across the UAE.

Role Overview

We are looking for a highly organized and reliable Office Manager to support our daily operations and ensure smooth coordination across our team, external partners, and business locations.

This role is critical in maintaining structure, discipline, and efficiency within the organization. The ideal candidate is detail-oriented, proactive, and capable of managing multiple administrative and operational tasks with precision.

Key Responsibilities

Administrative & Financial Coordination

• Coordinate with external accounting partner (Xero) to ensure accurate and timely bookkeeping
• Prepare and organize invoices, receipts, and financial documentation
• Track payments, follow up on outstanding invoices, and support basic reporting

HR & Visa Coordination

• Track visa statuses, renewals, and employee documentation
• Maintain employee records, contracts, and onboarding/offboarding processes
• Coordinate with external PRO services for visa and government-related processes

Operations Support

• Support scheduling and coordination of jobs across teams and locations
• Act as central communication point between management, technicians, and sales
• Ensure smooth daily operations across DIP and Al Mamzar locations

Office & Process Management

• Maintain organized documentation and filing systems
• Monitor attendance and basic employee discipline
• Identify inefficiencies and help improve internal processes
• 3+ years experience in Office Management / Administration (UAE experience preferred)
• Strong organizational skills
• Experience working with accounting systems (Xero experience is a plus)
• Understanding of UAE visa and labor processes is a strong advantage
• Excellent communication skills in English (additional languages are a plus)
• High level of reliability, structure, and attention to detail
• Ability to work independently and take ownership of responsibilities

Preferred Profile

• Experience in automotive, workshop, or service-based businesses
• Comfortable working in a fast-paced, operational environment
• Strong sense of accountability and problem-solving mindset

What We Offer

• Opportunity to be part of an international automotive group (DRS Group)
• Dynamic and growing business environment
• High level of responsibility and ownership
• Competitive salary based on experience