Office Administrator and Sales Support

Role overview

Office administration

• Manage incoming calls, emails, correspondence, and general enquiries.
• Maintain organised digital and physical records and accurate company, supplier, customer, and contact information.
• Prepare letters, reports, spreadsheets, presentations, and other documents.
• Schedule meetings, maintain calendars, and assist with meeting notes, action lists, and follow-ups.
• Coordinate office supplies, documents, deliveries, and general administrative requirements.
• Support management and team members with daily administrative tasks; help maintain an organised, professional office.
• Handle confidential information responsibly.

Sales support

• Support the sales team with quotations, proposals, presentations, and customer documents.
• Record and update leads, customer details, opportunities, and follow-up dates; maintain sales trackers and prepare basic activity reports.
• Follow up internally on pending quotations, approvals, documents, and customer requests.
• Coordinate with customers, suppliers, distributors, and technology partners and assist with product or service information for customer discussions.
• Schedule sales calls, customer meetings, and follow-up appointments.
• Direct enquiries to the appropriate team member, hand over confirmed customer requirements, and keep sales documentation accurate and organised.

Required qualifications and skills

• Diploma or bachelor’s degree in Business Administration, Commerce, Management, Sales, Marketing, or a related field.
• Previous experience in office administration, sales coordination, customer support, or a similar role.
• Strong written and verbal communication; professional and customer-focused.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to prepare professional documents and maintain accurate records.
• Strong organisation, follow-up, time management, and attention to detail.
• Able to work independently, coordinate with team members, and learn about technology products and services.
• Currently based in the UAE and available to work full-time on-site in Dubai.

Preferred qualifications

• Experience supporting a B2B sales team or working in IT, technology, telecom, distribution, or professional services.
• Familiarity with CRM systems, lead trackers, or sales databases.
• Experience preparing quotations, proposals, purchase orders, or customer documents.
• Basic understanding of IT products and managed services; experience communicating with suppliers, distributors, or business partners.

Candidate profile

Compensation

• Monthly salary is AED 1,500 to AED 2,000, depending on relevant knowledge and experience.

About Live in the Cloud ME

Work location

• The role is on-site in Dubai.