Office Administrator and Sales Support

Role overview

Office administration

• Manage calls, emails, correspondence, and general enquiries; maintain organized digital and physical records.
• Prepare letters, reports, spreadsheets, presentations, and other documents; schedule meetings and maintain calendars.
• Coordinate office supplies, documents, deliveries, and administrative requirements; support management and team members.
• Maintain company, supplier, customer, and contact information; assist with meeting notes, action lists, and follow-ups.
• Handle confidential information responsibly and help maintain an organized, professional office environment.

Sales support

• Support quotations, proposals, presentations, and customer documents; maintain accurate, current sales documentation.
• Record and update leads, customer details, opportunities, follow-up dates, sales trackers, and basic activity reports.
• Follow up on pending quotations, approvals, documents, and customer requests; coordinate with business contacts as needed.
• Help prepare product or service information, schedule sales calls and customer meetings, and direct enquiries to the appropriate team member.
• Support handover of confirmed customer requirements to the relevant internal team.

Required qualifications and skills

• Diploma or bachelor's degree in Business Administration, Commerce, Management, Sales, Marketing, or a related field.
• Previous experience in office administration, sales coordination, customer support, or a similar role.
• Strong written and verbal communication; working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to prepare professional documents and maintain accurate records; strong organization, follow-up, time management, and attention to detail.
• Able to work independently and coordinate with team members; comfortable learning about technology products and services.
• Currently based in the UAE and available to work full-time on-site in Dubai.

Preferred qualifications

• B2B sales-team support experience or experience in IT, technology, telecom, distribution, or professional services.
• Familiarity with CRM systems, lead trackers, or sales databases.
• Experience preparing quotations, proposals, purchase orders, or customer documents.
• Basic understanding of IT products and managed services, or experience communicating with suppliers, distributors, or business partners.

About the company