Network Technician
About This Role
Key Responsibilities
Install, configure, and maintain network hardware (routers, switches, firewalls, access points)
Perform onsite troubleshooting of network issues (LAN/WAN/Wi-Fi connectivity)
Monitor network performance and ensure optimal uptime
Support end-users with connectivity-related issues (wired and wireless)
Handle cabling, patching, and rack management in data centers or office environments
Coordinate with remote IT teams, vendors, and service providers
Perform routine maintenance, upgrades, and patching of network devices
Ensure compliance with security policies and network standards
Maintain documentation of network configurations, diagrams, and incidents
Support IT audits and provide necessary reports
Participate in incident response and root cause analysis
Required Skills & Qualifications
Diploma/bachelor’s degree in IT, Computer Science, or related field
2–5 years of experience in network support or similar role
Strong knowledge of:
TCP/IP, DNS, DHCP
LAN/WAN technologies
Wi-Fi technologies and troubleshooting
Hands-on experience with networking devices (Cisco, HP, Juniper, etc.)
Basic knowledge of firewalls and network security
Familiarity with network monitoring tools
Good troubleshooting and analytical skills
Strong communication and customer service skills
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