Network Engineer

About the Department

Responsible for the design, implementation, configuration, maintenance, and support of city-wide voice, data, video networks, and Unified Communications.

This role leads the installation, administration, and optimization of critical enterprise network infrastructure, including routers, switches, firewalls, and VPN services.

Responsible for the design, implementation, configuration, maintenance, and support of city-wide voice, data, video networks, and Unified Communications.

This role leads the installation, administration, and optimization of critical enterprise network infrastructure, including routers, switches, firewalls, and VPN services.

Serves as a technical project lead and provides advanced guidance to customers and IT staff; Provides expert-level network administration and escalation support for end users; Serves as the subject matter expert (SME) in enterprise network design, hardware and software technology evaluation, and implementation strategies; Adheres to established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure; Collaborates with the information security team to select, implement, and manage security tools, policies, and secure network perimeters; Drives continuous improvement in the delivery of customer services and departmental performance; Architects, maintains, and supports high-availability IT communication systems and underlying infrastructure; Analyzes network telemetry and operational data to develop growth and integration plans that manage present and future IT operations; Partners with city departments to translate business and customer needs into functional network requirements documentation; Performs related duties as directed.

• Serves as a technical project lead and provides advanced guidance to customers and IT staff;
• Provides expert-level network administration and escalation support for end users;
• Serves as the subject matter expert (SME) in enterprise network design, hardware and software technology evaluation, and implementation strategies;
• Adheres to established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure;
• Collaborates with the information security team to select, implement, and manage security tools, policies, and secure network perimeters;
• Drives continuous improvement in the delivery of customer services and departmental performance;
• Architects, maintains, and supports high-availability IT communication systems and underlying infrastructure;
• Analyzes network telemetry and operational data to develop growth and integration plans that manage present and future IT operations;
• Partners with city departments to translate business and customer needs into functional network requirements documentation;
• Performs related duties as directed.

Requires a bachelor's degree in computer science, management information systems, or a related field. Requires a minimum of FIVE years of experience in an enterprise-level networking environment. Job-related networking certifications are required. Candidates must possess at least two of the following certifications (or recognized industry equivalents): CompTIA Network+, Cisco CCNA or CCNP, Extreme Certified Professional (ECP), Extreme Certified Expert (ECE), or Palo Alto Networks Certified Network Security Engineer (PCNSE), or equivalent experience and/or education. Physical Exam Required *** Critical Infrastructure: This position has been determined to have close contact with, or control of Critical Infrastructure components. This position is subject to extensive background checks and random drug screening. *** No Class B Misdemeanor convictions within last 10 years No Class A Misdemeanor, Felony Convictions or Family Violence Conviction

Requires a bachelor's degree in computer science, management information systems, or a related field.

Requires a minimum of FIVE years of experience in an enterprise-level networking environment.

Job-related networking certifications are required. Candidates must possess at least two of the following certifications (or recognized industry equivalents): CompTIA Network+, Cisco CCNA or CCNP, Extreme Certified Professional (ECP), Extreme Certified Expert (ECE), or Palo Alto Networks Certified Network Security Engineer (PCNSE), or equivalent experience and/or education.

*** Critical Infrastructure: This position has been determined to have close contact with, or control of Critical Infrastructure components.

This position is subject to extensive background checks and random drug screening. ***

No Class B Misdemeanor convictions within last 10 years

No Class A Misdemeanor, Felony Convictions or Family Violence Conviction

Knowledge of: City organization, operations, policies, and procedures; Current IT industry best practices governing the delivery of technology-based services; Deep knowledge of enterprise networking protocols and architecture (BGP, EVPN, OSPF, IPsec, 802.1x); Principles and practices of technology management, service delivery life cycles, infrastructure system development, project planning, security, and systems integration in a public sector environment; Hands-on experience with Extreme Networks and Fabric automation (including CLI), Juniper, Cisco, Ubiquiti, Siemens networking equipment, and Palo Alto Next-Generation Firewalls; Network integration requirements for enterprise environments, including virtualization platforms (e.g., VMware), SIEM log ingestion, and physical access control systems. Ability to: Communicate effectively using a variety of methods and devices; Work under pressure and meet deadlines in a dynamic, high-availability environment; Plan and organize workload, accomplishing tasks with minimal supervision; Establish and maintain cooperative working relationships with customers, vendors, and co-workers; Learn new concepts quickly and successfully translate complex technical concepts to non-technical professionals; Successfully pass a CJIS criminal history background investigation. Physical Requirements: Frequently lift and carry up to 50 pounds; Frequently bend and kneel during the shift; Frequently pull and push objects; Frequently flex upper trunk forward at the waist and partially at the knees; Frequently rotate upper trunk to the left or right while sitting or standing; Place arms above, at, or below shoulder height.

Knowledge of:

• City organization, operations, policies, and procedures;
• Current IT industry best practices governing the delivery of technology-based services;
• Deep knowledge of enterprise networking protocols and architecture (BGP, EVPN, OSPF, IPsec, 802.1x);
• Principles and practices of technology management, service delivery life cycles, infrastructure system development, project planning, security, and systems integration in a public sector environment;
• Hands-on experience with Extreme Networks and Fabric automation (including CLI), Juniper, Cisco, Ubiquiti, Siemens networking equipment, and Palo Alto Next-Generation Firewalls;
• Network integration requirements for enterprise environments, including virtualization platforms (e.g., VMware), SIEM log ingestion, and physical access control systems.

Ability to:

• Communicate effectively using a variety of methods and devices;
• Work under pressure and meet deadlines in a dynamic, high-availability environment;
• Plan and organize workload, accomplishing tasks with minimal supervision;
• Establish and maintain cooperative working relationships with customers, vendors, and co-workers;
• Learn new concepts quickly and successfully translate complex technical concepts to non-technical professionals;
• Successfully pass a CJIS criminal history background investigation.

• Frequently lift and carry up to 50 pounds;
• Frequently bend and kneel during the shift;
• Frequently pull and push objects;
• Frequently flex upper trunk forward at the waist and partially at the knees;
• Frequently rotate upper trunk to the left or right while sitting or standing;
• Place arms above, at, or below shoulder height.

The City of Lubbock provides a comprehensive, cost effective, health and welfare package.

To view the employee benefits click here.

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