It Intern - Projects

About the Department

Position Duties

• Liaise with a range of users in the organization to identify and analyze business needs, conduct requirements gathering, define scope and objectives, lead implementation, and provide longitudinal support. Review and analyze existing business processes and application systems to develop strategies for improvement through new technology or alternative uses of existing technology. Research and review information gathered from multiple sources, reconcile conflicts, develop business process understanding, and work with customers to uncover unmet business needs. Review and analyze testing of application system after modifications or updates. Coordinate in-depth tests, including end-user reviews, for modified and new systems. Perform additional duties as assigned.
• Liaise with a range of users in the organization to identify and analyze business needs, conduct requirements gathering, define scope and objectives, lead implementation, and provide longitudinal support.
• Review and analyze existing business processes and application systems to develop strategies for improvement through new technology or alternative uses of existing technology.
• Research and review information gathered from multiple sources, reconcile conflicts, develop business process understanding, and work with customers to uncover unmet business needs.
• Review and analyze testing of application system after modifications or updates. Coordinate in-depth tests, including end-user reviews, for modified and new systems.
• Perform additional duties as assigned.

Minimum Qualifications

• Current enrollment in an accredited college or university pursuing a degree in: Computer Science; Management Information Systems; Software Engineering; Information Technology; Computer Engineering; or a closely related field; Completion of introductory programming coursework preferred.; Valid Texas driver's license preferred. Desired Competencies Strong analytical and problem-solving skills; Excellent verbal and written communication; Ability to learn new technologies quickly; Strong customer service orientation; Ability to work independently and in a team environment; Strong organizational and time management skills; Attention to detail; Professionalism and integrity when handling sensitive information. Learning Opportunities During the internship, participants will gain experience with: Enterprise software administration; Business application support; Software development best practices; Database design and SQL; Systems integration; IT project participation; Business process improvement; Municipal government operations; Agile project collaboration; Technical documentation.
• Computer Science;
• Management Information Systems;
• Software Engineering;
• Information Technology;
• Computer Engineering;
• or a closely related field;
• Completion of introductory programming coursework preferred.;
• Valid Texas driver's license preferred.
• Strong analytical and problem-solving skills;
• Excellent verbal and written communication;
• Ability to learn new technologies quickly;
• Strong customer service orientation;
• Ability to work independently and in a team environment;
• Strong organizational and time management skills;
• Attention to detail;
• Professionalism and integrity when handling sensitive information.
• Enterprise software administration;
• Business application support;
• Software development best practices;
• Database design and SQL;
• Systems integration;
• IT project participation;
• Business process improvement;
• Municipal government operations;
• Agile project collaboration;
• Technical documentation.

Knowledge, Skills & Abilities

• Basic knowledge of networking, PCs, servers and database systems Interest in requirements gathering techniques, creation of technical specifications, process mapping, system testing and deployment Understanding of core business practices including work management, document management, collaboration, business intelligence and process automation Open to learning about application software systems from an end-user perspective Comprehensive writing and presentation skills Physical Requirements Primarily office environment. Ability to sit for extended periods while using a computer. Occasional lift up to 25 pounds ; May occasionally travel between City facilities.
• Basic knowledge of networking, PCs, servers and database systems
• Interest in requirements gathering techniques, creation of technical specifications, process mapping, system testing and deployment
• Understanding of core business practices including work management, document management, collaboration, business intelligence and process automation
• Open to learning about application software systems from an end-user perspective
• Comprehensive writing and presentation skills
• Primarily office environment.
• Ability to sit for extended periods while using a computer.
• Occasional lift up to 25 pounds ;
• May occasionally travel between City facilities.

Benefits

• Part-time employees who have at least six (6) months continuous employment may be paid for all holidays except the Veterans Day floating holiday. Part-time employees are not eligible for the Veteran’s Day floating holiday because City offices are not closed on that day. The number of hours granted these employees as holiday pay is based on the average number of hours normally worked in a day. The City designates the eleven (11) following dates as holidays to be observed with pay: New Year’s Day – January 1 Martin Luther King Day – Third Monday in January Good Friday – Friday before Easter Memorial Day – Last Monday in May Independence Day – July 4 Labor Day – First Monday of September Veterans Day – November 11 (Floating Holiday) Thanksgiving Day – Fourth Thursday in November Friday after Thanksgiving (Fourth Friday in November) Christmas Eve – December 24 Christmas Day – December 25

Supplemental Questions