Mortgage Advisor

About This Role

About the Company – XOTO Proptech Real Estate

Xoto Proptech Real Estate is an emerging, AI-powered proptech company based in Dubai, focused on transforming the real estate lifecycle through technology-driven solutions. The company offers a unified platform that integrates property buying, selling, mortgage financing, and home enhancement services such as landscaping and interiors.

By combining real estate services with intelligent digital tools, Xoto simplifies the customer journey—from property discovery to financing and beyond—delivering convenience, transparency, and value. The platform also enables agents, developers, and service providers to collaborate efficiently in a connected ecosystem.

Driven by innovation and a customer-centric approach, Xoto aims to redefine how people experience real estate in the UAE through AI-powered insights and seamless service integration.

Role Overview

The Mortgage Advisor is responsible for assisting clients in securing suitable mortgage solutions by understanding their financial needs and guiding them through the end-to-end mortgage process. The role focuses on delivering a seamless, customer-centric experience while supporting the company’s growth through effective lead conversion and relationship management.

Key Responsibilities

Client Advisory & Sales

• Advise clients on mortgage products based on their financial profile and property requirements
• Convert inbound and outbound leads into successful mortgage applications
• Provide tailored financing solutions for both residents and non-residents
• Maintain strong follow-up to ensure high conversion rates

Mortgage Processing & Coordination

• Manage the end-to-end mortgage process from application to disbursement
• Coordinate with banks, financial institutions, and internal sales teams
• Track application status and ensure timely updates to clients
• Ensure smooth documentation and submission processes

Product Knowledge & Market Awareness

• Stay updated with UAE mortgage products, interest rates, and lending policies
• Compare and recommend competitive mortgage options from partner banks
• Educate clients on eligibility, costs, and repayment structures

Compliance & Documentation

• Verify client documents including income proof, bank statements, and KYC documents
• Ensure all applications meet regulatory and bank requirements
• Maintain accurate records and adhere to compliance standards

Customer Experience

• Deliver a seamless and transparent mortgage journey
• Provide regular updates and proactive communication
• Build long-term relationships for repeat and referral business

Collaboration & Stakeholder Management

• Work closely with real estate agents, sales teams, and developers
• Coordinate with bank relationship managers and credit teams
• Support internal teams in closing property transactions through financing solutions

Key RequirementsEducation & Experience

• Bachelor’s degree in Finance, Business, or related field
• 1–2 years of experience in mortgage is a must
• Experience in UAE mortgage market is preferred

Skills & Competencies

• Strong understanding of mortgage products and lending processes
• Sales-driven mindset with excellent communication skills
• Ability to manage multiple applications and meet deadlines
• Strong attention to detail and documentation accuracy
• Customer-focused with problem-solving abilities

Key Performance Indicators (KPIs)

• Number of mortgage applications processed
• Conversion rate from leads to disbursement
• Revenue generated through mortgage closures
• Turnaround time for application processing
• Customer satisfaction and retention

Why Join Xoto

• Be part of a fast-growing proptech startup shaping the future of real estate in the UAE
• Opportunity to grow within a tech-driven mortgage ecosystem
• Work in a dynamic and collaborative environment
• Competitive salary with attractive commission structure

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person