Military/Veteran Peer Support Specialist III (Multiple Vacancies)
Role Overview
Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
Promptly responds to all service requests.
Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner
Key Skills for This Role
Full Job Posting
Posting Summary
Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
Promptly responds to all service requests.
Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Minimum Education and Experience
High School diploma or equivalent.
At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard.
Certifications/Licenses
DD214 form or any official document verifying military service is required for applicants with previous military experience.
Required Knowledge, Skills, and Abilities
- Demonstrated ability to use a computer to record services and other basic office functions.
- Demonstrated ability to work independently and as a member of a team.
- May be required to work nights, weekends and holidays.
Physical Demands and Work Environment
Ability to speak clearly and write proficiently.
Hearing is essential. The ability to focus on the task at hand despite numerous interruptions.
Must be able to sit for extended periods of time and document into an electronic contact record.
May be required to lift up to 20lbs.
Handles phone requests under time and decision-making pressure.
Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Handles emergency or crisis situations.
About Rutgers University
The State University of New Jersey.
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