Mgr-Food & Beverage II-B
Role Overview
Responsible for food and beverage operations, including culinary, restaurant, beverage, and room service operations.
Oversees guest and employee satisfaction, maintains standards, and works to meet or exceed financial goals.
Develops and implements the food and beverage business plan.
Key Skills for This Role
Full Job Posting
Role summary
Responsible for food and beverage operations, including culinary, restaurant, beverage, and room service operations.
Oversees guest and employee satisfaction, maintains standards, and works to meet or exceed financial goals.
Develops and implements the food and beverage business plan.
Schedule and position
- Schedule: Full time.
- Position type: Management.
- The description states the position is not remote and identifies the St. Regis Residence in Doha, Qatar.
Education and experience
- High school diploma or GED and four years of experience in food and beverage, culinary, or a related professional area; or a related two-year degree and two years of relevant experience.
- The alternative degree may be in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, from an accredited university.
Budgets and team leadership
- Develop and manage financial, employee engagement, and guest satisfaction plans for food and beverage departments.
- Maintain cost management for kitchen and restaurant operations and use budgets to understand financial objectives.
- Manage food and beverage departments, supervise employees, and oversee day-to-day operations.
- Set goals and priorities, monitor employee productivity, provide coaching, and create a motivating environment focused on teamwork and continuous improvement.
Guest service and people development
- Set service expectations, respond proactively to guest concerns, and follow complaints through to resolution or appropriate handoff.
- Monitor daily quality and standards and verify banquet functions meet or exceed guest expectations.
- Conduct performance reviews, identify development needs, and provide coaching, mentoring, and training.
- Develop action plans based on employee engagement and guest satisfaction results.
Additional duties
- Comply with corporate accounting procedures and analyze information to solve problems.
- Maintain effective departmental communications through logs and department and property meetings.
About St. Regis
St. Regis is a luxury hotel and resort brand within Marriott International.
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