Megapack Field Technician - Memphis

ABOUT THE ROLE:

RESPONSIBILITIES:

• Own the low-voltage (LV) side of the Megapack fleet, including AC and DC LV systems, 480V auxiliary power, breakers, and LV terminations.
• Perform Megapack enable/disable, isolation, and return-to-service procedures in support of maintenance, switching, and construction activities.
• Troubleshoot Megapack-side faults and alarms in the field, gather logs, data, and photos, and drive issues to resolution with OEM field service and support engineering.
• Act as an onsite point of contact for Tesla Field Service technicians, coordinating access, isolations, and work scope to remove blockers and ensure high-quality, timely completion of work.
• Support execution of the daily medium-voltage (MV) switching plan, including de-energizing and re-energizing Megapack strings in coordination with MV electricians, testing contractors, and site operations.
• Perform and verify lockout/tagout (LOTO) and maintain switching and isolation records in accordance with site safety procedures.
• Provide day-to-day oversight of electrical and civil contractors, verifying work against drawings, specifications, and schedule.
• Perform quality checks on LV and MV terminations, installations, and repairs, and document findings for correction and closeout.
• Coordinate installation and commissioning activities for new Megapack deployments and their integration with SpaceXSI facilities.
• Build, track, and close out punch lists, performing field verification before items are closed.
• Use drawings, single-line diagrams, and project management platforms (e.g., Procore) to track RFIs, submittals, and site issues.
• Support transformer issue intake and documentation, and assist with dehumidification and environmental controls during outages and construction.
• Conduct routine site walks and inspections to identify safety, reliability, and serviceability issues before they impact operations.
• Maintain accurate records of field work, switching activity, service events, and equipment status.
• Ensure full compliance with all safety protocols, NFPA 70E requirements, manufacturer guidelines, and local regulations.
• Provide on-call support for urgent operational and maintenance issues as required.

BASIC QUALIFICATIONS:

• 3+ years of field service, commissioning, or maintenance experience on utility-scale battery energy storage systems (BESS) or comparable power infrastructure.
• Hands-on experience with low-voltage AC/DC electrical systems, breakers, and terminations, including safe isolation and verification of energy states.
• Working knowledge of NFPA 70E, arc flash safety, and lockout/tagout procedures.
• Ability to read and work from electrical drawings, single-line diagrams, and equipment documentation.
• Strong communication and organizational skills with the ability to coordinate multiple contractors and vendors in the field.
• Comfortable working onsite in an industrial/data center and active construction environment.
• Position is subject to pre-employment and annual post-employment background checks.
• Comfortable working in an environment requiring exposure to noise, outdoor weather, and industrial conditions.
• Available to work evenings, weekends, and provide on-call support as needed for urgent operational issues and planned outages.
• Ability to lift 50+ pounds, climb, and work at heights and in confined spaces as required.
• Valid driver's license and ability to travel between Memphis-area sites.
• SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

PREFERRED SKILLS AND EXPERIENCE:

• Utility-scale BESS field service experience (Megapack preferred), including Megapack 2 / 2XL installation, commissioning, service, and troubleshooting.
• Experience with OEM service and diagnostic tools, firmware updates, and site controller workflows.
• Experience supporting medium-voltage switching operations, string energization, or utility/data center switching programs.
• Construction management or field engineering experience, including contractor oversight, QA/QC, punch lists, and Procore or similar platforms.
• Familiarity with pad-mount transformers, medium-voltage cable and terminations, and fire protection standards for energy storage.
• Previous experience in 24/7 operational environments with on-call responsibilities.