Medical Assistant, Referral Coordinator

Responsibilities

• Owns the referral process from start to finish, coordinating authorizations, documentation, specialist selection, scheduling, member communication, and follow-up to ensure timely access to care.
• Provides concierge-level support throughout the referral journey by proactively addressing barriers, coordinating with specialty offices, communicating next steps, and tracking referrals through completion.
• Closes the loop on referrals by confirming appointments, obtaining specialist records and recommendations, updating the care team, and coordinating follow-up to ensure continuity of care.
• What You’ll Do
• Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, and height)
• Maintains patient health records to ensure accurate and up-to-date records
• Prepares treatment rooms, cleans and sterilizes instruments
• Medication administration including injections, performs laboratory tests, operates EKGs and other diagnostic equipment as permitted by state regulations
• Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up calls, and orders medical supplies
• Performs other duties as assigned
• What You’ll Bring
• National certification in Medical Assisting from a Premise Health approved organization OR Certificate/Diploma and Transcripts from an accredited Medical Assistant program with hands on externship completed and passed- total online courses are not accepted
• Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required
• Previous Medical Assistant experience preferred
• Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.