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Medical Assistant - Pediatrics

TriHealth
Mason, USA
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

Job Requirements

  • Graduate of an approved technical, professional, or vocational program in Healthcare (Required)
  • Equivalent Experience in Lieu of education (Preferred)
  • Medical office flow, especially the clerical/front office tasks
  • Ability to make quick decisions based on well thought out consequences/results
  • Knowledge of EMR, practice management software and medical coding/billing strongly encouraged
  • RMA - Registered Medical Assistant through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR) Required
  • Demonstrates proficiency in the rooming process for adult and/or pediatric primary care including: clinical procedures, immunizations, venipuncture, point of care testing, among others. Follows protocols and policies for scheduling, clinical procedures and appropriate use of medical equipment. Provides accurate/complete documentation of clinical calls and patient rooming info as well as order entry, pending prescriptions, noting current pharmacy, and enter edit workflows to result orders. Addresses patient messages (phone, mychart) in a timely manner and escalates patient issues as appropriate. Demonstrates clinical competency upon completion of orientation and annually.
  • Maintains knowledge of population health, and embraces the philosophies of wellness, prevention and chronic disease management. Participates in tactics to close gaps in care. This includes pre-visit planning, participation in daily huddles, and informing physicians of any potential barriers to care identified.
  • Has proficient understanding of the adult and/or pediatric preventative medicine schedule, which includes age-based wellness checks, appropriate vitals and labs, immunizations to administer, screening tools, and patient education to care for all patients we serve. Can identify and communicate with providers regarding patient wellness, chronic diseases, utilization, and care gaps. Attends continued education training and education such as Lunch and Learns and other opportunities.
  • Participates in the longitudinal care continuum of patients. This includes collaborating with wrap-around services such as behavioral health, complex care nursing, social workers, community health workers, among others. Provides basic community resources to patients with social determinants of health. Supports and provides education and patient coaching of both wellness and chronic disease management.
  • Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties. Demonstrates knowledge in area of practice such as: Age related competencies and care of various populations. Understanding best practices in preventative care, chronic disease management and utilization across the continuum of care ("population health").
  • Bending -
  • Climbing - Occasionally
  • Concentrating - Consistently
  • Continuous Learning -
  • Hearing: Conversation - Frequently
  • Hearing: Other Sounds -
  • Interpersonal Communication - Consistently
  • Kneeling - Occasionally
  • Lifting <10 Lbs. - Consistently
  • Lifting 50+ Lbs. - Occasionally
  • Lifting <50 Lbs. - Rarely
  • Pulling - Occasionally
  • Pushing - Occasionally
  • Reaching - Consistently
  • Reading - Consistently
  • Sitting - Consistently
  • Standing - Frequently
  • Stooping - Occasionally
  • Talking -
  • Thinking/Reasoning - Consistently
  • Use of Hands - Consistently
  • Color Vision - Consistently
  • Visual Acuity: Far -
  • Visual Acuity: Near -
  • Walking - Consistently
  • TriHealth SERVE Standards and ALWAYS Behaviors
  • Serve: ALWAYS...
  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas
  • Excel: ALWAYS...
  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
  • Offer patients and guests priority when waiting (lines, elevators)
  • Work on improving quality, safety, and service
  • Respect: ALWAYS...
  • Respect cultural and spiritual differences and honor individual preferences.
  • Respect everyone's opinion and contribution, regardless of title/role.
  • Speak positively about my team members and other departments in front of patients and guests.
  • Value: ALWAYS...
  • Value the time of others by striving to be on time, prepared and actively participating.
  • Pick up trash, ensuring the physical environment is clean and safe.
  • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
  • Engage: ALWAYS...
  • Acknowledge wins and frequently thank team members and others for contributions.
  • Show courtesy and compassion with customers, team members and the community

Job Responsibilities

  • Demonstrates proficiency in the rooming process for adult and/or pediatric primary care including: clinical procedures, immunizations, venipuncture, point of care testing, among others. Follows protocols and policies for scheduling, clinical procedures and appropriate use of medical equipment. Provides accurate/complete documentation of clinical calls and patient rooming info as well as order entry, pending prescriptions, noting current pharmacy, and enter edit workflows to result orders. Addresses patient messages (phone, mychart) in a timely manner and escalates patient issues as appropriate. Demonstrates clinical competency upon completion of orientation and annually.
  • Maintains knowledge of population health, and embraces the philosophies of wellness, prevention and chronic disease management. Participates in tactics to close gaps in care. This includes pre-visit planning, participation in daily huddles, and informing physicians of any potential barriers to care identified.
  • Has proficient understanding of the adult and/or pediatric preventative medicine schedule, which includes age-based wellness checks, appropriate vitals and labs, immunizations to administer, screening tools, and patient education to care for all patients we serve. Can identify and communicate with providers regarding patient wellness, chronic diseases, utilization, and care gaps. Attends continued education training and education such as Lunch and Learns and other opportunities.
  • Participates in the longitudinal care continuum of patients. This includes collaborating with wrap-around services such as behavioral health, complex care nursing, social workers, community health workers, among others. Provides basic community resources to patients with social determinants of health. Supports and provides education and patient coaching of both wellness and chronic disease management.
  • Other Related Information:
  • Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties. Demonstrates knowledge in area of practice such as: Age related competencies and care of various populations. Understanding best practices in preventative care, chronic disease management and utilization across the continuum of care ("population health").
  • Working Conditions:
  • Bending -
  • Climbing - Occasionally
  • Concentrating - Consistently
  • Continuous Learning -
  • Hearing: Conversation - Frequently
  • Hearing: Other Sounds -
  • Interpersonal Communication - Consistently
  • Kneeling - Occasionally
  • Lifting <10 Lbs. - Consistently
  • Lifting 50+ Lbs. - Occasionally
  • Lifting <50 Lbs. - Rarely
  • Pulling - Occasionally
  • Pushing - Occasionally
  • Reaching - Consistently
  • Reading - Consistently
  • Sitting - Consistently
  • Standing - Frequently
  • Stooping - Occasionally
  • Talking -
  • Thinking/Reasoning - Consistently
  • Use of Hands - Consistently
  • Color Vision - Consistently
  • Visual Acuity: Far -
  • Visual Acuity: Near -
  • Walking - Consistently
  • TriHealth SERVE Standards and ALWAYS Behaviors
  • At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
  • Serve: ALWAYS...
  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas
  • Excel: ALWAYS...
  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
  • Offer patients and guests priority when waiting (lines, elevators)
  • Work on improving quality, safety, and service
  • Respect: ALWAYS...
  • Respect cultural and spiritual differences and honor individual preferences.
  • Respect everyone's opinion and contribution, regardless of title/role.
  • Speak positively about my team members and other departments in front of patients and guests.
  • Value: ALWAYS...
  • Value the time of others by striving to be on time, prepared and actively participating.
  • Pick up trash, ensuring the physical environment is clean and safe.
  • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
  • Engage: ALWAYS...
  • Acknowledge wins and frequently thank team members and others for contributions.
  • Show courtesy and compassion with customers, team members and the community

Preferred Qualifications

  • Equivalent Experience in Lieu of education (Preferred)

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