Mechanic Advisor

Role overview

Core responsibilities

• Manage CN vehicle repairs and preventive maintenance performed by approved commercial vendors.
• Support drivers, user departments, and vendors with vehicle servicing and repair needs.
• Issue and update repair expenditure authorization numbers.
• Verify and code invoices against authorized work.
• Track preventive maintenance, government inspections, and recalls to ensure they occur on schedule.
• Ensure compliance with warranties and servicing agreements.

Experience and credentials

• At least five years of automotive and/or commercial-vehicle repair trade experience is required.
• A valid provincial mechanic journeyperson certificate is required.
• Relevant experience includes gas and diesel vehicles, hi-rail equipment, and hydraulic-mounted equipment.
• Foreperson or mechanic experience is an asset, not mandatory.
• Truck and Coach, Commercial Transport, or Heavy Duty mechanic certification is an asset, not mandatory.

Skills and assessments

• Pass the Company's A Mechanic test and CN medical exam.
• Diagnose mechanical problems and recommend repairs.
• Use Microsoft Outlook, Word, Excel, and other mainframe computer systems.
• Type at least 20 words per minute.
• Fluency in spoken and written English and French is required.
• Strong telephone communication and interpersonal skills are assessed through a structured interview.

Working conditions

• Work in an office and call-centre environment at CN's Montreal headquarters.
• Work five days per week, eight hours daily, with two days off.
• Respirator use is required for certain tasks; periodic audiometric and respirator fit testing may be conducted.
• Attend internal training to learn CN systems and procedures.