Marketing Technology & Operations Manager

Key Responsibilities

• Lead the strategy, governance, and overall performance of DNV’s global website ecosystem.
• Manage and develop a team responsible for website operations, content publishing, optimization, and campaign execution.
• Establish web standards, policies, and processes to ensure consistency, compliance, accessibility, and brand alignment.
• Serve as the business owner for website platforms, coordinating with technical teams, content owners, and external vendors.
• Drive improvements in user experience, SEO, AI discoverability, personalization, conversion rates, and digital performance.
• Support global and regional marketing campaigns through websites, landing pages, forms, and digital assets.
• Monitor website traffic, engagement, and lead generation metrics, providing actionable insights and recommendations.
• Work closely with Marketing, Communications, Sales, and IT teams to enhance digital growth and customer engagement.
• Ensure compliance with security, privacy, accessibility, and regulatory requirements.
• Manage relationships with technology vendors and agencies to ensure successful project delivery within timelines and budgets.
• Assess and implement marketing technology solutions to improve operational efficiency and business outcomes.
• Act as the subject matter expert for web technologies, digital best practices, and emerging industry trends.

Responsibilities

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave)
• Medical benefits ( Insurance and Annual Health Check-up)
• Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance)
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
• Additional Benefits (Long Service Awards, Mobile Phone Reimbursement)
• *Benefits may vary based on position, tenure/contract/grade level.
• DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Required Qualifications

• Bachelor’s degree in Digital Marketing, Marketing Technology, Information Technology, Business, Communications, or a related field.
• At least 8 years of experience in website management, digital marketing operations, marketing technology, or similar digital-focused roles.
• Proven experience leading, coaching, or mentoring teams in digital, marketing operations, or technology environments.
• Strong background in managing enterprise websites, CMS platforms, and digital content publishing processes.
• Experience leading projects and collaborating with global teams and stakeholders; prior people management experience is preferred.
• In-depth understanding of website governance, content management, optimization strategies, and digital compliance requirements.
• Experience supporting and enabling digital marketing campaigns through websites, landing pages, forms, and customer journey initiatives.
• Good knowledge of SEO, AI-driven search optimization, user experience (UX), and conversion rate optimization (CRO).
• Hands-on experience with web analytics tools such as Google Analytics 4, Ahrefs, or similar platforms.
• Familiarity with marketing technology platforms including CRM systems, marketing automation tools, lead management solutions, and web analytics platforms. Experience with Oracle Sales Cloud (OSC), Oracle Eloqua, or similar enterprise solutions is an added advantage.
• Ability to work effectively with development teams, IT functions, agencies, and technology vendors to deliver digital projects and enhancements.

Key Competencies