Marketing Technology & Customer Analytics Faculty

Faculty Opportunity

Qualifications

• Hold a PhD in Marketing or a closely related analytical and technology-oriented discipline from a QS top-500 university.
• Demonstrate teaching effectiveness, research productivity, professional engagement, and publications in reputable Scopus-indexed journals.
• Relevant professional certifications are preferred.
• Have university teaching, curriculum development, student supervision, and academic service experience appropriate to the rank.
• Associate Professor applicants need appropriate undergraduate, graduate teaching, and postgraduate supervision experience.
• AACSB familiarity, graduation-project supervision, and postgraduate research supervision are advantageous.

Expertise and Technical Competencies

• Demonstrate expertise in customer analytics, CRM, customer intelligence, MarTech, marketing automation, e-commerce analytics, and digital marketing analytics.
• Relevant areas include digital experimentation, customer experience and journey analytics, retail analytics, and omnichannel analytics.
• Python or R proficiency and Power BI or Tableau experience are highly desirable.
• Advanced analytics experience, including text mining, image analytics, topic modelling, clustering, social-network analysis, machine learning, and visualization, is highly desirable.

Key Responsibilities

• Teach undergraduate and graduate courses, maintain current syllabi, and deliver timely assessment and grading.
• Support academic operations and curriculum alignment with university requirements, industry needs, and disciplinary developments.
• Maintain student records, hold office hours, advise students, and recommend learning resources and technologies.
• Supervise independent studies, projects, internships, graduation projects, and postgraduate research as appropriate.
• Contribute to curriculum development, research publication, accreditation, governance, academic administration, and professional engagement.

Faculty Benefits

• Eligible faculty receive competitive compensation, annual leave, tax-free salary, housing and transportation allowances, and annual flight benefits.
• Benefits may include children's education, furniture, joining, repatriation, visa, relocation, health insurance, life insurance, campus access, and research funding, subject to grade eligibility.