Marketing Coordinator
Role Overview
Promote brand awareness and support guest-facing sales and service at the St. Regis property in Doha.
The position is full time, non-management, and not remote.
Key Skills for This Role
Full Job Posting
Position summary
Promote brand awareness and support guest-facing sales and service at the St. Regis property in Doha.
The position is full time, non-management, and not remote.
Responsibilities
- Promote brand image internally and externally; use sales techniques to maximize revenue while maintaining guest loyalty.
- Identify upsell opportunities and encourage guests or callers to purchase or schedule preview package sales and tours.
- Explain sales presentation requirements to potential owners and verify eligibility before scheduling Marriott Vacation Club property tours.
- Determine and provide guest complimentary items, such as rewards points or show tickets.
- Answer questions about property facilities and services; accurately receive, record, and relay messages.
- Follow company policies; maintain a clean, professional appearance; protect confidential information and company assets.
- Welcome guests, anticipate and address their service needs, and thank them with genuine appreciation.
- Speak professionally, prepare and review written documents accurately, and answer telephones with appropriate etiquette.
- Maintain positive relationships with colleagues, support team goals, and respond appropriately to employee concerns.
- Meet quality assurance standards and perform other reasonable duties requested by supervisors.
Qualifications
- High school diploma or GED equivalent is preferred.
- No related work experience or supervisory experience is required.
- No license or certification is specified.
- Able to stand, sit, or walk for extended periods and move objects weighing up to 10 pounds without assistance.
About St. Regis
St. Regis Hotels & Resorts describes itself as a luxury hotel and resort brand within Marriott International.
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