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Marketing & Admin Support

Ecolab
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
Water treatmentCustomer technical supportCustomer relationship managementChemistry testing and data reportingWater disinfectionChemical feed equipment installation and calibration

Full Job Posting

Role overview

The description identifies the role as Field Service Representative II – Install or Hygiene.

Work independently in the field, support water treatment and disinfection systems, and build customer relationships.

Responsibilities

  • Deliver service and support for cooling tower cleaning and water disinfection.
  • Provide customer technical support, resolve pain points, and escalate complex challenges as needed.
  • Build customer relationships and promote best practices while following safety policies.
  • Conduct chemistry tests, log and report data, and maintain product inventories at customer accounts.
  • Support Sales Representatives at strategic district accounts and execute agreed customer system assurance plans.
  • Install, calibrate, and maintain chemical feed and process monitoring equipment for the Install track.
  • For the Hygiene track, perform cooling tower cleaning, treatment, and large-scale water disinfection.
  • For the Hygiene track, operate power washers, industrial vacuums, and basic hand and power tools.

Position details

  • Work is hands-on and field-based at customer accounts.
  • The description contains unfilled placeholders for the city/state, territory radius, targeted industries, and overnight travel percentage.

Minimum qualifications

  • High school diploma or equivalent.
  • Two years of experience in water treatment or an industrial/mechanical environment.
  • Current, valid driver's license with no restrictions.

Preferred qualifications

  • Associate's degree or trade school certification.
  • Demonstrated mechanical aptitude and experience in water treatment or specialty chemicals.
  • Familiarity with boilers, cooling towers, and wastewater treatment systems.
  • Proficiency with Microsoft Office Suite.

Benefits and development

  • The posting mentions a benefits package including medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and discounted childcare resources.
  • The role offers training and development programs and opportunities for career growth.

About Ecolab

Ecolab describes itself as a provider of science-based solutions and services for food safety, clean environments, water and energy use, and operational efficiency.

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