Office Coordinator
Role Overview
The Office Coordinator is the first point of contact for employees, visitors, candidates, customers, and vendors at CoolIT headquarters.
Coordinates workplace operations and employee experience with employees, leaders, HR, IT, vendors, and building management.
The position supports the day-to-day workplace experience at CoolIT’s Starfield Manufacturing site.
The posting identifies the position as onsite.
Key Skills for This Role
Full Job Posting
Role overview
The Office Coordinator is the first point of contact for employees, visitors, candidates, customers, and vendors at CoolIT headquarters.
Coordinates workplace operations and employee experience with employees, leaders, HR, IT, vendors, and building management.
The position supports the day-to-day workplace experience at CoolIT’s Starfield Manufacturing site.
The posting identifies the position as onsite.
Workplace and office operations
- Coordinate visitor registration, check-in, building access, security requirements, and host notifications.
- Maintain reception, common spaces, visitor areas, breakrooms, shared workspaces, and administrative areas.
- Monitor and order office supplies, kitchen inventory, and workplace resources; coordinate workspace moves, desk assignments, setups, and readiness.
- Liaise with building management and service providers on maintenance, repairs, service tickets, and issue escalation.
- Administer access cards, badges, parking, and access processes; coordinate access requirements for contractors, vendors, visitors, and temporary workers.
- Prepare meeting rooms and boardrooms; coordinate bookings, catering, technology support, and other meeting requirements.
- Coordinate mail, courier, shipping and receiving, office equipment, printers, workplace documentation, directories, and administrative processes.
- Coordinate employee engagement activities, recognition, town halls, celebrations, customer visits, leadership meetings, and special events.
- Support new-hire office onboarding and maintain vendor relationships, expenses, purchase requests, invoices, budget-related activities, and service records.
Minimum qualifications
- Have 3–5 years of experience in office coordination, workplace operations, employee experience, hospitality, administration, customer service, or a similar role.
- Communicate professionally and effectively in English, verbally and in writing.
- Be proficient with Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
- Have experience coordinating multiple priorities in a fast-paced environment.
- Be legally authorized to work in Canada without company sponsorship.
Preferred qualifications
- Post-secondary education in business administration, office administration, hospitality, human resources, communications, or a related field, or equivalent education and experience.
- Experience supporting workplace operations, employee experience, reception services, or facilities coordination.
- Experience coordinating meetings, events, onboarding activities, or office logistics, and working with vendors, service providers, or building management.
- Experience in a corporate office, manufacturing, or technology environment.
- Strong customer service, interpersonal, organizational, time-management, communication, problem-solving, critical-thinking, collaboration, and discretion skills.
Benefits and time off
- Employer-paid comprehensive benefits include dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Health Spending Account.
- Employer-sponsored RRSP contribution of 2%.
- Three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
- Annual professional development allowance of $1,000.
Pre-employment checks
- Successful candidates are subject to background checks, including criminal record checks and education verification.
- The posting states that immigration sponsorship is not available.
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