Executive Assistant
Role Overview
Provide dedicated executive support to a primary executive and collaborative coverage across the organization.
The primary executive remains the first priority; the role also supports major meetings, events, and shared executive-assistant practices.
Reports to the People Experience Manager and has a dotted-line relationship with the primary executive.
Includes strategic executive partnership and hands-on administrative, meeting, event, and workplace support.
Key Skills for This Role
Full Job Posting
Role overview
Provide dedicated executive support to a primary executive and collaborative coverage across the organization.
The primary executive remains the first priority; the role also supports major meetings, events, and shared executive-assistant practices.
Reports to the People Experience Manager and has a dotted-line relationship with the primary executive.
Includes strategic executive partnership and hands-on administrative, meeting, event, and workplace support.
Executive support
- Manage priorities, commitments, calendars, and day-to-day activities; anticipate needs and protect executive time.
- Resolve scheduling conflicts, coordinate domestic and international travel, and prepare the executive for engagements.
- Coordinate leadership meetings, reviews, planning sessions, board meetings, offsites, Town Halls, customer visits, and workshops.
- Prepare agendas, briefings, presentations, reports, communications, updates, and correspondence.
- Track decisions, action items, commitments, and deliverables and follow up with stakeholders.
- Serve as a contact for employees, customers, business partners, and other stakeholders.
- Provide backup executive coverage and coordinate meeting and event logistics.
- Improve executive support, travel, event, administrative, documentation, and shared team practices.
Minimum qualifications
- Five years supporting senior leaders in an Executive Assistant or senior executive administration role.
- Experience managing complex calendars, competing priorities, travel, meetings, and scheduling.
- Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience producing executive presentations, reports, briefings, meeting documentation, and business correspondence.
- Strong communication, organizational, prioritization, and time-management skills.
- Discretion handling confidential information; sound judgment, initiative, problem-solving, and adaptability.
- Ability to work independently and collaboratively and provide coverage as business needs require.
- Legal authorization to work in Canada without company sponsorship.
Preferred qualifications
- A diploma or degree in Business Administration, Office Administration, Communications, or a related field is preferred.
- Experience supporting multiple executives, matrixed teams, board meetings, offsites, Town Halls, customer visits, workshops, or large events is preferred.
- Experience in internal communications, executive operations, workplace experience, cross-functional initiatives, process improvement, or project coordination is preferred.
Work arrangement
- Hybrid arrangement with four days in the office.
Benefits and development
- Employer-paid benefits include dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Health Spending Account.
- Employer-sponsored RRSP contribution is 2%.
- Includes three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
- Includes a $1,000 annual professional development allowance.
Screening and checks
Candidates must complete pre-hire background checks, including criminal record checks and education verification.
The employer may use an AI tool with human oversight for screening or interview scheduling; human reviewers make hiring decisions.
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