Manager, Technology Strategy & Innovation

Role summary

Responsibilities

• Build stakeholder relationships, understand customer needs and strategy, recommend solutions, and influence decisions.
• Develop technology strategies and roadmaps aligned with business objectives; assess emerging technologies and advise leaders on business implications.
• Drive customer success through proactive engagement, customer health measures, issue response, and coordination with technology teams, with a focus on value delivery.
• Match Data & Technology products and services to customer needs; identify trends and innovative solutions that support leadership decisions.
• Partner across Data & Technology and Technology Product and Services to align innovation programs and investment initiatives with evolving needs.
• Champion technology programs and priorities, challenge established processes, and share learning to improve effectiveness.
• Support investment-team learning on AI platforms and tools tailored to daily workflows and use cases.

Required skills and experience

• Bachelor’s degree in a relevant field and 6–10 years of experience in technology-driven roles.
• Proven management experience in technology business partnering or a related function, with a customer experience focus and ability to translate business needs into technology solutions.
• Program or workstream leadership across planning, dependencies, risks, decisions, governance, and executive reporting.
• Practical AI literacy, including explaining chat versus agents, assessing common solution patterns, and making sound tool choices; deep software-engineering expertise is not required.
• Experience designing and facilitating training, coaching, or leadership sessions and driving measurable change adoption.
• Familiarity with enterprise architecture and IT governance frameworks, plus business acumen across strategy, operations, market dynamics, and emerging technology.
• Executive-level communication and influence; ability to explain technical concepts to nontechnical audiences, navigate ambiguity, and build trusted cross-functional relationships.
• Strategic thinking, problem-solving, independent judgment, resilience, data-based decision-making, and ability to earn trust.
• Effective team leadership and a track record of leading technology teams and innovation initiatives.
• Strong coaching, conflict resolution, relationship-building, and influence management skills.

Preferred skills and experience

• Capital Markets or Private Markets familiarity, including financial markets, investment products, and investment analytics, is strongly preferred.
• Experience with one or more enterprise AI platforms such as Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Claude, or Gemini is preferred; mastery of every platform is not expected.
• Low-code automation, Power Automate, enterprise connectors, or agentic workflow experience is preferred.
• Experience supporting enterprise AI adoption, responsible AI practices, governance, or value measurement is preferred.

Workplace

• The flexible hybrid work guideline requires teams to work in the office four days per week.

Compensation

• Expected salary range is CAD 107,000–157,000 per year.
• May also be eligible for annual short-term and long-term incentive awards, group benefits, and retirement plans.