Manager Strategic Communications

Work arrangement

• The position follows a hybrid model, typically requiring at least 50% of work time at the regular work location and the other 50% at home.
• Hybrid arrangements may vary with operational needs, business requirements, and customer service expectations.

Role overview

Education and experience

• Post-secondary degree in communications, public relations, journalism, or a related discipline, or equivalent education and experience.
• Professional accreditation in Public Relations or another communications-based professional organization is preferred.
• Eight years of professional experience across issues management, internal communications, public relations, public affairs/relations, social marketing, community consultation, and media relations.
• Public-sector or municipal experience is preferred; at least five years leading people in a large, complex organization is preferred.
• Demonstrated experience managing relationships with elected officials at municipal, provincial, and federal levels.

Knowledge and capabilities

• In-depth knowledge of communications technologies, social media, web, and multimedia approaches.
• Knowledge of communications, media relations, public involvement, and public opinion research strategies and methods, including municipal application.
• Ability to lead strategic communications functions including issues and crisis management, public relations, and media relations.
• Excellent judgment, discretion, political awareness, and ability to manage confidential matters.
• Excellent written communication for diverse audiences, with strategic messaging that builds understanding and commitment.

Compensation

• Salary is pending review.

Benefits

• Benefits include a defined-benefit pension plan, wellness centre, employee and family assistance program, mentorship and training, and employee recognition programs.

Responsibilities

• Provide strategic leadership and oversight for corporate communications, media relations, public engagement, and executive communications.
• Ensure successful delivery of communications services across the corporation.
• Partner strategically with departments, triage and prioritize work, and lead and develop people.
• Lead the organization's most sensitive and complex communications initiatives.
• Develop and implement internal and external communication strategies that support Regional priorities and foster public trust.
• Ensure timely, accurate, and accessible information for residents, invested parties, and employees.
• Maintain a consistent and coordinated corporate voice across departments and initiatives.