Manager - Security Operations (DEL 5)
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About the Role
Qiddiya Investment Company (QIC) is developing the world's largest entertainment, sports, and arts city — a giga-project anchored 40 km west of Riyadh. City Operations is the operational backbone of this destination, responsible for delivering seamless, world-class experiences from Day 1 and beyond. The Manager of Security Operations occupies a critical front-line leadership position within QIC's City Operations function. Operating under the direction of the Senior Manager, S
Key Skills for This Role
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Overview
Qiddiya Investment Company (QIC) is developing the world's largest entertainment, sports, and arts city — a giga-project anchored 40 km west of Riyadh.
City Operations is the operational backbone of this destination, responsible for delivering seamless, world-class experiences from Day 1 and beyond.
The Manager of Security Operations occupies a critical front-line leadership position within QIC's City Operations function.
Operating under the direction of the Senior Manager, Security Operations, this role is accountable for the day-to-day tactical management of security contractors and personnel deployed across the Qiddiya site — encompassing construction zones, live event venues, public realm areas, and mixed-use operational environments.
This is a visible, delivery-focused role that demands the ability to operate simultaneously as a commander, coordinator, and communicator.
The Manager will serve as Security BRONZE — the senior on-site tactical authority during operations — while also managing third-party contractors, supporting compliance audits, developing subordinates, and acting as deputy to the Senior Security Manager when required.
The ideal candidate brings deep regional experience, event security expertise, and a track record of leading multicultural security teams in complex, dynamic environments.
Key Responsibilities
Lead the daily execution of security operations across the Qiddiya site, ensuring consistent coverage, contractor accountability, and operational readiness.
Serve as the on-site tactical commander (BRONZE) for all security incidents, coordinating response resources and escalating to SILVER as required.
Manage the performance, compliance, and conduct of third-party security contractors deployed across the site.
Act as the primary operational security liaison for internal departments and external parties, representing QIC professionally at all times.
Build, develop, and sustain a capable, motivated security workforce through coaching, mentorship, and structured development.
Ensure all security operations are conducted in full compliance with legal, regulatory, and QIC policy frameworks.
Support the Senior Security Manager in translating strategic security objectives into operational plans and capability development.
Comprehensive benefits package Bachelor’s degree (or higher) in Security, Emergency Management, or a related field Minimum of 5 years’ experience in security operations, including supervisory responsibilities.
Proven ability to develop and implement effective security programs and strategies.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Familiarity with security technologies and systems.
Outstanding communication skills, both verbal and written.
Ability to work under pressure and handle emergency situations efficiently.
Professional certifications such as CPP, PSP, or equivalent are preferred.
Proven operational experience within the Middle East Demonstrated expertise in event security and crowd management Experience operating at Bronze Command level Strong capability in engaging and managing diplomatic stakeholders Holder of a recognized security qualification or certification Fluent in English (written and spoken) Fluent in Arabic (written and spoken)
Experience
working on giga-projects or large-scale/mega events Proven experience operating within multicultural team environments Experience managing security contractors and third-party providers
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