Manager, Product Led Growth

Role overview

Responsibilities

• Increase revenue generated through PLG and self-service motions.
• Own the journey across PLG and Meridian from acquisition through activation, purchase, onboarding, renewal, and expansion.
• Extend quoting and account-management tools into the ScalePad Client Portal and improve related self-service workflows.
• Own in-product messaging and use product signals to improve marketing, sales, customer success, and expansion.
• Establish analytics, funnels, cohorts, dashboards, and experiments to measure results.
• Develop AI opportunities for self-service, product guidance, personalization, account management, and sales support.
• Set priorities and maintain the PLG roadmap; define requirements, briefs, and success measures; sequence work and manage dependencies.
• Coordinate with Product, Sales, Customer Success, RevOps, and Engineering to keep work aligned with customer and revenue outcomes.

Qualifications

• Experience in PLG, growth product management, lifecycle, product management, or a similar B2B SaaS role.
• Strong data orientation and comfort with product analytics, experimentation, funnels, cohorts, and basic SQL.
• Familiarity with AI development, LLMs, APIs, AI coding tools, workflow automation, evaluation, and guardrails.
• Ability to prototype basic front-end experiences using HTML, CSS, JavaScript or TypeScript; React is preferred.
• Able to work independently, achieve commercial outcomes, translate problems into priorities, and influence across teams without direct authority.
• Commercial understanding of conversion, expansion, retention, sales efficiency, and revenue operations.

Perks

• Employee Stock Ownership Plan and RRSP matching, parental leave, mentorship, and annual professional development budget.
• New hardware and equipment, benefits paid by the employer, and a stipend for a hybrid or remote work environment.

Work model

• Company roles are structured as remote or hybrid, with hubs in Vancouver, Toronto, Montreal, and Phoenix; this posting does not specify the role's work model.

Employment eligibility

• Full-time role for candidates eligible to work in Canada or the United States.

About ScalePad