Manager | Licensing Systems Quality Control | Emirati Talents only

Job Purpose

• Manage the
• governance
• ,
• quality assurance
• , and
• operational integrity
• of all
• licensing systems
• , services, and technical projects across the Licensing Institution.
• Ensure that
• authorizations
• ,
• integrations
• , system updates comply with approved policies,
• information-security requirements
• , and Authority standards.
• Strengthen system readiness through
• rigorous testing
• ,
• issue analysis
• ,
• partner enablement
• , and
• continuous improvement
• to support
• secure
• ,
• reliable
• , and
• high-quality
• licensing services
• Job responsibilities
• Strengthen
• quality control
• and
• system-validation
• processes by refining
• UAT methodologies
• ,
• documentation practices
• , and
• compliance tracking mechanisms
• Recommend improvements to
• authorization processes
• ,
• integration mechanisms
• and other workflows, and
• project-testing practices
• based on
• issue analysis
• and
• system-performance trends
• Identify opportunities to optimize
• partner integration processes
• ,
• security compliance
• , and technical procedures to improve overall
• service quality
• and
• operational efficiency
• Review and analyze
• system-failure reports
• and
• technical issues
• submitted by support teams, assess
• solution effectiveness
• , and coordinate with relevant units to address
• root causes
• Supervise
• technical licensing projects
• to ensure compliance with the Authority’s
• quality control framework
• and verify
• system and service integrity
• prior to launch on all
• digital channels
• Manage

User Acceptance Testing (UAT)

• by coordinating with stakeholders, defining scope, preparing
• test case scenarios
• , and ensuring
• acceptance
• across all concerned entities
• Supervise the provision of required
• test data
• to Licensing Institution partners for
• integration checks
• , ensuring full alignment with approved policies
• Conduct periodic reviews of
• licensing-system operators
• and
• service providers
• to ensure adherence to
• integration requirements
• ,
• information-security standards
• , and
• reporting obligations
• to the Security and Control Department
• Establish strategic approaches for granting and reviewing
• system authorizations
• for employees and service providers in alignment with approved
• access-management policies
• Develop and lead implementation of
• governance frameworks
• ,
• controls
• , and
• standards
• to ensure licensing systems,
• digital services
• , and technical projects meet Authority policies,
• quality requirements
• , and
• informationsecurity expectations
• Ensure
• strategic readiness
• by leading definition of
• testing approaches
• ,
• validation criteria
• , and
• compliance requirements
• across all licensing systems and related projects

Education & Experience

• **Bachelor’s/Master’s degree**
• in

Information Systems

Engineering

Business Administration

• ,
• 11+ years of experience
• **Certifications**
• such as

ITIL

Technical Skills

• **Systems Integration Management**
• \|

Quality Management and Enhancement

KPI and Statistical Analysis

• **Systems Enablement & Application Management**
• \|

Policy Implementation & Compliance Management

• **Technical Systems Oversight**
• \|

Access & Identity Management

• **Cybersecurity & Data Privacy Management**
• \|